Sean Rafferty (03.10.2016 20:40)
I was lured to rent a car from Prime Car Rental via an online free classified website. The initial deposit for the car was advertised at a much lessor rate than what I ended up having to pay, this being one of the reasons why I went with them. Numerous different things I did not realize until I hired the car which I normally do not have when dealing with the other car hire places are the mileage restrictions, returning the car back washed etc ...
Upon collecting the car in a dark car park at approx 11:25pm at night I had to inspect the car with the little light available. The car looked fine and as I had a few hundred km to drive I wanted to start my journey and signed for it.
After leaving the car back the company got in contact to say I damaged the car, the lower front bumper was cracked as well as the black inner grills. To this day still do not understand where this damage came from. Admittedly I never got down on my hands and knee`s to check the cars front bumper in the dark car park to ensure this damage was not there when collecting it. The company agreed via email that it would be almost impossible to see this damage in the dark car park and then are happy to charge me 290 euros for repairs.