daniel oblinger (03.11.2017 03:20)
Don't get me wrong, there are a few good employees here, but when it takes over 2 hours to get a pitcher of ice water something's wrong. I have to be here on an inpatient basis because of a work accident. My door and privacy curtain are constantly left open and the lights left on at night. I guess when you're a patient here, you deserve no privacy or afforded dignity.
Heather Hamrick (11.10.2017 22:44)
The worst staff and most uneducated bunch of nurses and doctors I've ever encountered. Upon arrival waited for an hour to go into triage, was told my husband couldn't go back with me when I was having a hard time walking and the nurse didn't seem to care. After she took my information (what she wanted to hear) and not fully listening to my issues. I was then told to sit in this hall where the nurse aggressively grabbed my arm and led me over to chair, I begged and cried for my husband and she refused rather rudely. I waited over an hour to get my blood drawn; mind you still without my husband. Then when I finally got called back into the lab they blew my vein. Afterward I was reunited with my husband in the waiting room. Where we waited for over 5 hours to get a room. Once in a room the doctor had no clue what I was being seen for until I told him. Then he quickly ran off to never be seen again. They performed several test and a cat scan but can't tell me anything about my results or give me a diagnosis and tell me to go to my ENT for follow-up. Sooooo what exactly was the point of me and my husband sitting there for hours on end. Seems kinda of lazy if you ask me....
Kathy Hogan (21.09.2017 19:56)
People that work on 4th floor act like you are bothering them, isn't that their job? When my son comes into trama and goes to intermediate care, he should be taken care of!!! Trama and icu did a great job, i am very thankful. Intermediate care, day shift needs to do their jobs, night shift was great. Was not a good stay. 👎
Peter Grey (08.09.2017 23:02)
I am a new employee here and I love it! Finally a professional setting where the employer values and respects its employees. And yes, that includes the 'great' Cleveland Clinic:)
Clay Herbert (25.05.2017 21:12)
Wife's Pension needed rolled to IRA. The phone Loops and one disconnect took 2.5 hours. Extremely frustrating. Then we reached "Kelly" and she processed my wife through in lightening speed! She was easily understood and her cadence was perfect! A joy to work with. Clone Kelly!!!!