Mariah Maser (08.11.2017 05:05)
Great desk service and awesome price match ability.
rockygirl (23.10.2017 22:56)
Just left the Wilmington NC store. My husband and I walked by 2 employees talking at the end of the Isle we went down. We walked down 4 isles looking for a certain type of dog halter while these two employees continued to talk. We finally gave up and as we were walking out we walked past these same 2 employees for the 2nd time. People wonder why everyone shops online now......this is why. No one's says can i help you, thank you or kiss my foot anymore. At least online I get a thank you email.
Rebecca Thornburgh (11.08.2017 04:27)
I shop for my 4 dogs at Petco and use the grooming salon. I like that they do a 7 Point check in and always take care of my babies. The staff is always very helpful in answering any questions I may have.
Karen DiVincenzo (04.07.2017 01:58)
Got 2 pim pictus catfish that died in 2 days, kept in 2 different tanks... all my fish WERE healthy and happy till I got these fish!! Now thanks to this store I am fighting a fin rot, bacterial infection and loosing my fish!! I have lost all my bala sharks and now my anglefish are dying off!!! I have raised fish for decades, I have shown fish and won awards for my fish... I am by no means a beginner hobbyist...I should have known better than to trust this place for quality healthy fish... being new to the area and being told "it's not what you think of a Pet store" I thought I would give them a try. NEVER AGAIN!! Other than supplies, never buy livestock...stick to the mom and pop shops if you can find them.
Christina MacNaughton (21.05.2017 22:52)
Friendly, helpful, surprisingly knowledgeable staff. One of the staff members currently working in the fish department is incredibly knowledgeable about fish-keeping. In the past, I have also been impressed with the help from a staff member in the dog food section (he knew about some interesting manufacturer trends) and the help I received special ordering a small animal playpen. Great selection of products at good prices. One of my top go-to pet stores in Wilmington, NC.