Pride Physical Therapy
| 2312 Whitehorse Mercerville Road #102, Mercerville |
1 rente
2.00/10.00 |
|
+1 609-438-1056 |
|
Pride Physical Therapy på kartet
Vurdering
bilalb786 (28.08.2016 18:42)
On my first visit to Steve's office I was told by his assistant that they accept my insurance. One month later I discover that all my visits have been charged out of network and over $1,000 was deducted from my HSA. I immediately stopped my visits, called the office and explained my issue to the assistant. She said the issue has been logged with Heather from billing. I must have called 3 or 4 times to speak to heather but I was told she will contact me when she has more info. She never did contact me. I called a month later and finally spoke to Heather, I was told they do accept my insurance but for some reason the billing was not done properly. Still no word why my visits can't be resubmitted properly so that I can get a reimbursement from my insurance. I'm still out over $1,000 and they have not owned up to their mistake. Two months passed and still no resolution to the issue. They have not bothered to contact me with any updates.
On my first visit to Steve's office I was told by his assistant that they accept my insurance. One month later I discover that all my visits have been charged out of network and over $1,000 was deducted from my HSA. I immediately stopped my visits, called the office and explained my issue to the assistant. She said the issue has been logged with Heather from billing. I must have called 3 or 4 times to speak to heather but I was told she will contact me when she has more info. She never did contact me. I called a month later and finally spoke to Heather, I was told they do accept my insurance but for some reason the billing was not done properly. Still no word why my visits can't be resubmitted properly so that I can get a reimbursement from my insurance. I'm still out over $1,000 and they have not owned up to their mistake. Two months passed and still no resolution to the issue. They have not bothered to contact me with any updates.
