Dewitt Animal Hospital
| 5620 Thompson Road, Syracuse |
5 priser
7.20/10.00 |
|
+1 315-741-5131 |
|
Dewitt Animal Hospital på kartet
Vurdering
A Google User (21.11.2017 20:36)
Staff is always friendly and helpful.
Staff is always friendly and helpful.
jay planeta (24.10.2017 00:55)
The assistants there are friendly but the Vet on the other hand was pretty much useless. My dogs hurt her leg while running in the yard so I made an appointment to come see the vet. He checker her teeth, temperature and played with her leg for about 30 seconds and recommended paying for blood work and a Lyme test. Seems like they are only padding their bank account instead of helping my dog. If you went to the doctors with a hurt leg and they want to check your blood sugar first you would be a little upset. The leg exam should have been first then blood work and Lyme after. Needless to say I left and paid money to someone to tell me something I could find out by anyone.
The assistants there are friendly but the Vet on the other hand was pretty much useless. My dogs hurt her leg while running in the yard so I made an appointment to come see the vet. He checker her teeth, temperature and played with her leg for about 30 seconds and recommended paying for blood work and a Lyme test. Seems like they are only padding their bank account instead of helping my dog. If you went to the doctors with a hurt leg and they want to check your blood sugar first you would be a little upset. The leg exam should have been first then blood work and Lyme after. Needless to say I left and paid money to someone to tell me something I could find out by anyone.
A Google User (29.08.2017 21:25)
As always Dr. Wilcox & staff are kind . So caring. I would not go anywhere else!
As always Dr. Wilcox & staff are kind . So caring. I would not go anywhere else!
David (01.08.2017 03:16)
I have a 7 yr old female GSD. I called today to make her scheduled appointment. I was lucky they had an opening for this evening. I came to my appointment to get her normal annual check up plus to discuss her health and some of my concerns. I first discussed her eating habits and diarrhea. The answer I got was, " It could be something simple to a larger problem." I asked like what and again it was a vague answer. I then discussed the possibility of removing a few cysts and getting them tested. The answer was Ill give you the prices. The final discussion was about changing her dog food and if it would be beneficial. She is on TOTW and read some things today that reflect her symptoms. All I got was, "It could help." I paid $52 for a local check up with none of my questions answered for approximately a 15 minute appointment. The vet sent me into the other office as I waited a short time for the technician to give me the cost of process of elimination for my GSD issues. The cost from basic blood work to more extreme would run me $1500. I didn't get an answer of what these tests would eliminate except a few. As i left I get a flyer about allergies that the Vet felt I should have. I just paid $52 for 15 minutes with a Vet who is supposed to be the expert and all i got was vague answers and a flyer that at no time he discussed when I paid for his services. He didn't explain about allergies nor was it ever brought up. But for my $52 I got a flyer and a bill that could cost me $1500 for the process of elimination. I was pretty unhappy with no answers or a costly solution for my issue. I spoke to the technician about the displeasure and asked to speak with the Vet. I was told the Vet was busy but I just left his office 5 minutes. I asked again to speak with the Vet. Again I was told he is busy. I told the technician to let the Vet know, "Im not pleased with the service I received today." I live a block away from this facility. I got home and called again to speak with the Vet. Again, He was busy. I asked for a call back and told it could take 24 hrs before I get one. I was not yelling or screaming, just politely asked to speak to the Vet. I know when you provide a service that you do what you can to make your customer feel, they were taken care of. Today I was not. I now have to wait another 24 hours to see if I can get answers.
I have a 7 yr old female GSD. I called today to make her scheduled appointment. I was lucky they had an opening for this evening. I came to my appointment to get her normal annual check up plus to discuss her health and some of my concerns. I first discussed her eating habits and diarrhea. The answer I got was, " It could be something simple to a larger problem." I asked like what and again it was a vague answer. I then discussed the possibility of removing a few cysts and getting them tested. The answer was Ill give you the prices. The final discussion was about changing her dog food and if it would be beneficial. She is on TOTW and read some things today that reflect her symptoms. All I got was, "It could help." I paid $52 for a local check up with none of my questions answered for approximately a 15 minute appointment. The vet sent me into the other office as I waited a short time for the technician to give me the cost of process of elimination for my GSD issues. The cost from basic blood work to more extreme would run me $1500. I didn't get an answer of what these tests would eliminate except a few. As i left I get a flyer about allergies that the Vet felt I should have. I just paid $52 for 15 minutes with a Vet who is supposed to be the expert and all i got was vague answers and a flyer that at no time he discussed when I paid for his services. He didn't explain about allergies nor was it ever brought up. But for my $52 I got a flyer and a bill that could cost me $1500 for the process of elimination. I was pretty unhappy with no answers or a costly solution for my issue. I spoke to the technician about the displeasure and asked to speak with the Vet. I was told the Vet was busy but I just left his office 5 minutes. I asked again to speak with the Vet. Again I was told he is busy. I told the technician to let the Vet know, "Im not pleased with the service I received today." I live a block away from this facility. I got home and called again to speak with the Vet. Again, He was busy. I asked for a call back and told it could take 24 hrs before I get one. I was not yelling or screaming, just politely asked to speak to the Vet. I know when you provide a service that you do what you can to make your customer feel, they were taken care of. Today I was not. I now have to wait another 24 hours to see if I can get answers.
A Google User (13.07.2016 23:41)
We have known Dr. Wilcox for 8 years. Everyone is always professional. Thank you for taking such good care of our baby! We appreciate all you do to make her comfortable during her stay! Kind & courteous staff! Excellent care!!!!
We have known Dr. Wilcox for 8 years. Everyone is always professional. Thank you for taking such good care of our baby! We appreciate all you do to make her comfortable during her stay! Kind & courteous staff! Excellent care!!!!
