Madadashcar
| 942 Mountain Road, Stowe |
5 priser
5.20/10.00 |
|
+1 802-253-6999 |
|
Madadashcar på kartet
Vurdering
Jay Bryan (12.11.2017 00:50)
Outstanding, helpful and reasonably priced service. Had a couple of worrisome mechanical issues on a long weekend trip to Stowe. On a very busy Friday when they were fully booked, the operators of Madadashcar took on this time-consuming job. Tom, an owner and mechanic, worked past normal hours Friday and into the afternoon on Saturday (when he'd normally be off) to complete the work. The price was about 30% below the "worst case" estimate I'd been given. Service was friendly and meticulous, taking time to explain clearly what needed doing. Can't beat that.
Outstanding, helpful and reasonably priced service. Had a couple of worrisome mechanical issues on a long weekend trip to Stowe. On a very busy Friday when they were fully booked, the operators of Madadashcar took on this time-consuming job. Tom, an owner and mechanic, worked past normal hours Friday and into the afternoon on Saturday (when he'd normally be off) to complete the work. The price was about 30% below the "worst case" estimate I'd been given. Service was friendly and meticulous, taking time to explain clearly what needed doing. Can't beat that.
Sprague Simonds (22.07.2017 19:44)
If I could give this establishment 0 Stars instead of one star I would. We paid for the premium package on a crossover SUV, which was supposed to include cleaning of the Interior, the exterior, the wheel wells and the engine compartment. I made special arrangements to have a friend drop me off so that they could have the car the whole day. Lo and behold we picked up the car and they hadn't even opened up the engine compartment, there was mud on the mud flaps they didn't even look into the gas reservoir and the edges of the doors we're still as dirty as ever. There was cleaning spray left on the windshield. So, we left the car there and asked them to do it right, requiring two people to change their work schedules so that they could have it for another day. They didn't call to tell us it was done, they didn't apologize but the worst part about it was that when we called and they said it was done they hadn't even laid a hand on it since the first effort. What's more I called and left a polite voicemail on their answering machine after hours questioning whether or not they wanted a third chance to make it right and there was no response. They made no excuse for their lousy performance, refused to make it right which is too bad for them because I have five cars and I'm going to tell everybody I know in the state of Vermont not to take their car to either their Morrisville or Stowe location. Do yourself a favor and clean your car yourself or have your 10 year old son do it because you'll do a better than they will! Run, don't walk away from this establishment.
If I could give this establishment 0 Stars instead of one star I would. We paid for the premium package on a crossover SUV, which was supposed to include cleaning of the Interior, the exterior, the wheel wells and the engine compartment. I made special arrangements to have a friend drop me off so that they could have the car the whole day. Lo and behold we picked up the car and they hadn't even opened up the engine compartment, there was mud on the mud flaps they didn't even look into the gas reservoir and the edges of the doors we're still as dirty as ever. There was cleaning spray left on the windshield. So, we left the car there and asked them to do it right, requiring two people to change their work schedules so that they could have it for another day. They didn't call to tell us it was done, they didn't apologize but the worst part about it was that when we called and they said it was done they hadn't even laid a hand on it since the first effort. What's more I called and left a polite voicemail on their answering machine after hours questioning whether or not they wanted a third chance to make it right and there was no response. They made no excuse for their lousy performance, refused to make it right which is too bad for them because I have five cars and I'm going to tell everybody I know in the state of Vermont not to take their car to either their Morrisville or Stowe location. Do yourself a favor and clean your car yourself or have your 10 year old son do it because you'll do a better than they will! Run, don't walk away from this establishment.
Victoria Cooney (03.07.2017 21:25)
Badly done repair work and a non-responsive owner.
I had my vehicle's alternator replaced at Madadashcar. 10 days later the alternator belt split along the middle and the some minor damage was caused to other components as the belt flapped around. The belt did not look worn, but like it had not been aligned correctly. I had the car towed to Madadashcar to give them a chance to make it right. The mechanic swore the belt had been correctly installed, that there had been no signs of it looking ready to fail when he put the belt back on the car, and that the timing of the failure was coincidental. He did offer to do the labor for free if we purchased the parts - which now included a tensioner, even though he had not looked at that part when we returned. We were skeptical and did not want to give this business more money or have the same mechanic do any more work on the vehicle, so we had it towed to the dealer and the repairs done there. And thank goodness! It turns out the belt had been installed incorrectly, it was shifted over 2 grooves on one of the pulleys you could not see from the top. In addition, the adjustment head on the tensioner was snapped off. Since you can not correctly put on an alternator belt without releasing the tension, the dealer's service manager's working theory was that the original mechanic had snapped off the head accidentally and did not want to tell us, so being unable to release the tension they had just pulled the belt on the best they could, which was not all the way. We returned to Madadashcar with the broken part and the repair receipts. The owner, Kara, said she was told that the tensioner was broken when the car came in and the mechanic has chosen not to tell us about it to save us money. So either, the mechanic broke a part on our car and lied, or didn't know how to put on a belt correctly and neglected to inform a customer of a broken component on their car. She apologized, empathized with our frustration, and said to give her 2 days to determine what she'd do to handle it. 2 days came and went with no response. I stopped in to see her, she wasn't there and I left a message to have her call me. Again, no response. A few days later, I made one more try to stop in. The woman at the desk told me that she would not be calling me back. That the owner had decided to ignore me. So at this point I have spent $760 in towing and repair costs to fix the mistake made when they made the original $500 repair. I would like to be able to support a local business, particularly one owned by a veteran, but this experience has been extremely frustrating and expensive.
Badly done repair work and a non-responsive owner.
I had my vehicle's alternator replaced at Madadashcar. 10 days later the alternator belt split along the middle and the some minor damage was caused to other components as the belt flapped around. The belt did not look worn, but like it had not been aligned correctly. I had the car towed to Madadashcar to give them a chance to make it right. The mechanic swore the belt had been correctly installed, that there had been no signs of it looking ready to fail when he put the belt back on the car, and that the timing of the failure was coincidental. He did offer to do the labor for free if we purchased the parts - which now included a tensioner, even though he had not looked at that part when we returned. We were skeptical and did not want to give this business more money or have the same mechanic do any more work on the vehicle, so we had it towed to the dealer and the repairs done there. And thank goodness! It turns out the belt had been installed incorrectly, it was shifted over 2 grooves on one of the pulleys you could not see from the top. In addition, the adjustment head on the tensioner was snapped off. Since you can not correctly put on an alternator belt without releasing the tension, the dealer's service manager's working theory was that the original mechanic had snapped off the head accidentally and did not want to tell us, so being unable to release the tension they had just pulled the belt on the best they could, which was not all the way. We returned to Madadashcar with the broken part and the repair receipts. The owner, Kara, said she was told that the tensioner was broken when the car came in and the mechanic has chosen not to tell us about it to save us money. So either, the mechanic broke a part on our car and lied, or didn't know how to put on a belt correctly and neglected to inform a customer of a broken component on their car. She apologized, empathized with our frustration, and said to give her 2 days to determine what she'd do to handle it. 2 days came and went with no response. I stopped in to see her, she wasn't there and I left a message to have her call me. Again, no response. A few days later, I made one more try to stop in. The woman at the desk told me that she would not be calling me back. That the owner had decided to ignore me. So at this point I have spent $760 in towing and repair costs to fix the mistake made when they made the original $500 repair. I would like to be able to support a local business, particularly one owned by a veteran, but this experience has been extremely frustrating and expensive.
Deborah Flateman (28.06.2017 23:33)
I inquired about an auto detailing over the phone and was told that the "express" detailing would include everything but shampooing. My car is only eight months old and only needed what I would expect on a detailing: outside washed and waxed; inside wiped down; interior windows, upholstery, cleaned, etc. What I got? A vacuum job and my windows washed. The rubber floor mats weren't even cleaned. Worse $$ I've ever spent. Will not return.
I inquired about an auto detailing over the phone and was told that the "express" detailing would include everything but shampooing. My car is only eight months old and only needed what I would expect on a detailing: outside washed and waxed; inside wiped down; interior windows, upholstery, cleaned, etc. What I got? A vacuum job and my windows washed. The rubber floor mats weren't even cleaned. Worse $$ I've ever spent. Will not return.
Eric Pelky (05.06.2017 23:20)
I was in Vermont on vacation and ran into an issue with my tire. Service was quick and courteous. I was in and out in 15 minutes.
I was in Vermont on vacation and ran into an issue with my tire. Service was quick and courteous. I was in and out in 15 minutes.
