Leonard Harrison (23.10.2017 18:20)
This pharmacy has consistently dropped the ball, and errored in someway, shape, fashion or form 100% each time a specialty biologic prescription was filled. Patient lives are at stake, and the dysfunction and miscommunication with in their company has been extensive in my experience with CVS specialty pharmacy. In addition to delivery issues on several occasions, there have been insurance billing irregularities. Recently I discovered the CVS pharmacy had billed the insurance company for a medication refill, that had to be returned, through no fault of the patient. This is a biologic medication costing $8500, that requires temperature control. Additionally the medication was not adequately prepared for overnight delivery, subsequently arriving In a breached state which had to be returned.
Michael Thompson (23.08.2017 22:19)
CVS bought out Seattle Meds Specialty Rx (around June 2017), and so far, they have done a terrible job. Last month my mail order meds were 8 days late...unacceptable. Some of it was due to a doctor not being prompt in calling in refills, but the rest was poor execution on the part of CVS. I will be moving my script somewhere else if this continues!
Derek Hoedl (04.02.2017 23:39)
Not happy about being closed on the weekends. A pharmacy that operates on less then bank hours. Ughhh....
Darcy Sytsma (17.01.2017 22:29)
I had Hep C, and my Dr. D.Heap in Olympia WA perscribed Harvoin for 12 weeks. Kori was my tech, and she was AWESOME.
I always had my med on time and she was so very pleasant. 5 stars on her and that pharmacy. I am now awaiting my blood test to see if I am Helping C free. thank You for your services.
Joseph Saunders (28.05.2016 07:37)
I dropped off a script on Wednesday morning and she said they would call me when my prescription was ready. I called Friday afternoon to see when it would be ready. She said it had been ready since Thursday morning. She also failed to mention that they close at 6pm. And they are not open on weekends. Which I only found out by showing up at 630 on Friday. Of Memorial Day weekend.
So now even though I dropped off the script on Wednesday and it was ready Thursday, I won't get my meds until Tuesday.
Awful customer service. Even worse because it affects people's health.