Erin Tice (26.06.2014 02:19)
Venus is amazing! Everyone is warm and friendly and make you feel very comfortable before, during and after the treatments. The best part is: I always see results! Their membership package was a no-brainer for me and offers great value on a great service!
Zoe Gardner (19.06.2014 01:59)
Fantastic experience. Left feeling wonderful, refreshed and renewed! Will be back soon.
Thank you again.
Julia K (16.05.2014 01:44)
The staff (especially Maddy) are professional and quite friendly - I've also gotten solid advice and guidance on how to reach my goals. They do a fantastic job at Dermasonic and the body wraps are a treat before any big event. Plus, they have fantastic seasonal deals if you buy a package (which is worth it). And after your treatment, head next door to Jamber for some wine to celebrate a more beautiful you.
A Google User (29.04.2011 00:32)
Great service! Great results! All services they offer have a lot ot of value!
A Google User (07.12.2010 18:40)
They have had at least one good esthetician working here to my knowledge, but their management is snide and disappointingly unprofessional.
I originally purchased a deal through groupon to try this place out; I normally do this if a place is new to me. When I was there, the manager spent a good amount of time complaining to me about how groupon had strong-armed them. He went on about how they had wanted to do the promotion in the winter or spring, but groupon pushed it back to the summer and at that point Venus Bodywork was committed and couldn't back out. This, he said, was causing them trouble because their discounted groupon clients were conflicting with their regular clients as business picked up in the summer. I literally felt guilty for having booked an appointment with a groupon voucher. The facial I had was thorough, but it was hard to feel like I was in a place of respite given the circumstances.
Against my better judgement with respect to management, I booked a package for another treatment, because I thought the esthetician, at least, was good to work with. After the 1st session, the esthetician I had worked with disappeared. I called to make an appointment and was told she was no longer in the state of California. No courtesy call in advance, nothing. The management acted like they had no obligation to their customers to update them on such goings on. I requested a refund for the remainder of my package and they REFUSED to give me a full refund. I would have disputed the credit card charge with American Express, but at the point this happened the deadline to do so had passed.
In general, I think Venus Bodywork would be a good experience if it weren't for the callous attitude of the management and their inability to accept responsibility for negligent behavior. There are plenty of reasonably priced spas in San Francisco; try taking your money elsewhere.