Panera Bread
- USA (USA)
- Rochester
- Restauranter
|
1501 Howard Road, Rochester |
5 priser
8.40/10.00
|
+1 585-426-4020
|
Vurdering
Sherri Munger-Tyler (22.11.2017 08:54)
I've visited this Panera 1-2 times a week for 2.5 years, although the staff has never given any indication that they recognize me as a "regular." The quality and taste of the food is fairly consistent, as is internet service. Friendliness and customer service is very inconsistent. A few employees are courteous and helpful; most are indifferent at best and seem inconvenienced or annoyed if asked a question. Cleanliness is always lacking. Tables, drink stations, countertops, and bathrooms are almost always dirty. It does not escape me (and other "regulars") that the more comfortable and inviting chairs near the fireplace have been removed in favor of straight-backed chairs and small tables. It definitely makes the dining room much less inviting and much more business-like . . . which reflects the overall vibe of this Panera. If you're looking for a quick cup of coffee or bite to eat served with a brisk, devil-may-care attitude, you'll find that here. If you're looking for a clean, friendly, welcoming place to linger, chat with friends, or get a bit of work done, keep looking. This is not it.
Arin Natasha (10.10.2017 04:57)
A warm and friendly environment, with a semi secluded area perfect for meetings or a casual date!
Wanda Franklin (01.10.2017 15:48)
I had a great visit here. The workers and the whole atmosphere were bright and cheerful. I ordered a green tea but when the cashier gave me a clear plastic cup, I realized my mistake in not specifying that I wanted hot tea. I got a refund with a tasty cup of hot tea on the house. That was excellent customer service.
Ben Trembath (03.09.2017 00:43)
Came here with my girlfriend and it is the perfect place for a date. Friendly and quick service
macluvva (02.08.2017 01:26)
I enjoy Panera's atmosphere and menu. I feel as if I can get a good, relatively healthy meal quickly and pretty economically. I have gotten my wife and daughters hooked on the place over the years and anyone that I ha e introduced to it has enjoyed it at the very least. Panera is a place that I have and will frequently visit (I'm here now lol).