Patient First – Carytown (Richmond, VA)
| 12 North Thompson Street, Richmond |
5 priser
7.60/10.00 |
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+1 804-359-1337 |
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Patient First – Carytown (Richmond, VA) på kartet
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Preston Lofgran (22.11.2017 00:54)
Entire staff was incredibly helpful and friendly but the wait was insane. I had to wait over an hour after my vitals were taken to see the actual doctor and it took another hour after that before I walked out of there. Would return again but definitely will have to plan a lot more time per trip.
Entire staff was incredibly helpful and friendly but the wait was insane. I had to wait over an hour after my vitals were taken to see the actual doctor and it took another hour after that before I walked out of there. Would return again but definitely will have to plan a lot more time per trip.
Chris Rayborn (06.10.2017 02:54)
After checking into the Patient First in Carytown and waiting for 30+ minutes. I left without seeing a doctor or notifying the front desk attendant. I received a bill for $106+ dollars for sitting in the waiting room. I’ve called the billing department twice now and the second time I called I was told, I signed a release which allows them to bill me. No service was rendered yet I received a bill. This should be illegal. Not to mention they had the chance to make things right, but decided not to do the right thing. DO NOT USE PATIENT FIRST!!!! There are plenty of other options. Poor service and billing department.
After checking into the Patient First in Carytown and waiting for 30+ minutes. I left without seeing a doctor or notifying the front desk attendant. I received a bill for $106+ dollars for sitting in the waiting room. I’ve called the billing department twice now and the second time I called I was told, I signed a release which allows them to bill me. No service was rendered yet I received a bill. This should be illegal. Not to mention they had the chance to make things right, but decided not to do the right thing. DO NOT USE PATIENT FIRST!!!! There are plenty of other options. Poor service and billing department.
cindy smith (07.09.2017 06:22)
I have been going to Patient First where my Primary Care Doctor is for the past two years. I am thoroughly happy with the services I receive there. It takes a little longer but the convenience of being able to go on nights and weekends and the quality of services I receive far outweigh that inconvenience. I spend the waiting time paying my personal bills etc. So it is a productive waiting time.
I have been going to Patient First where my Primary Care Doctor is for the past two years. I am thoroughly happy with the services I receive there. It takes a little longer but the convenience of being able to go on nights and weekends and the quality of services I receive far outweigh that inconvenience. I spend the waiting time paying my personal bills etc. So it is a productive waiting time.
Kara Ross (02.09.2017 14:53)
The Carytown Patient First is the best in the city. Less wait time and the staff are professional. The doctors I have seen there are always knowledgeable and don't make me feel stupid or gross. They are actually registered as my PCP on my insurance because I go there more often than anywhere else. Good basic doc for when you need immediate help without a visit to the ER.
The Carytown Patient First is the best in the city. Less wait time and the staff are professional. The doctors I have seen there are always knowledgeable and don't make me feel stupid or gross. They are actually registered as my PCP on my insurance because I go there more often than anywhere else. Good basic doc for when you need immediate help without a visit to the ER.
Mark Iovanisci (03.08.2017 02:33)
The young woman at registration was polite and courteous and the wait time wasn't terrible Sherita the Nurse or Nursing assistant got the standards done, she wasn't the most customer service oriented but she knows her stuff and just gets to business. A smile always helps but her professionalism was appreciated. Melissa the Lab Tech didn't destroy my arm drawling blood which is always appreciated. Switch and accurate pokes are the best kind. The PA was awesome and chipper and got all I needed done. Overall solid visit. The wait time in the back and the just "moving through the motions" attitude of the staff is why I only give it four stars.
The young woman at registration was polite and courteous and the wait time wasn't terrible Sherita the Nurse or Nursing assistant got the standards done, she wasn't the most customer service oriented but she knows her stuff and just gets to business. A smile always helps but her professionalism was appreciated. Melissa the Lab Tech didn't destroy my arm drawling blood which is always appreciated. Switch and accurate pokes are the best kind. The PA was awesome and chipper and got all I needed done. Overall solid visit. The wait time in the back and the just "moving through the motions" attitude of the staff is why I only give it four stars.
