Sheila Mallett (08.11.2017 01:28)
DR. ANDREWS ⭐️⭐️⭐️⭐️⭐️
If you see Dr. Andrews, you are not put in a rotation with all the other doctors in the Provo Group. I’ve seen this doctor for over 4 years now through a myriad of obstacles: miscarriages, an ectopic pregnancy, surgery, and my latest pregnancy. Overall, I feel like she’s done great in handling a mix of women’s issues.
DR. WOLSEY ⭐️
I would not recommend ever seeing him if possible. He has the worst bedside manners I’ve ever seen in a doctor. I inadvertently ended up seeing him because the pain from a yet-to-be-discovered ectopic pregnancy was getting worse and the nurses told me that if this was the case, I needed to have an ultrasound. He was the only doctor available right away. Anyway, I ended up getting a methotrexate shot to end the pregnancy. However, while I was there, I asked him about pain management until the shot went into effect and he told me that I just needed to suck it up. Mind you, I was in tears over the pain & that tube is now completely blocked with scar tissue because of the damage caused by the ectopic pregnancy. Luckily, I ended up going to the Provo office for the shot and Dr. Andrews was in and overruled him (again, not a druggie over here or anything, so I only ended up needing one pill). Anyway, I’m sure the other doctors in the Provo Group are fantastic. I would just avoid this one.
Hannah Marie Nelson (03.11.2017 00:16)
Whatever you do, do NOT go see Dr. Brian Wolsey.
Let me tell you a little story...
I have been a patient at Valley OBGYN for over 2 years and I love almost all the Dr's that I have seen at Valley OBGYN--well, at least the ones I have actually met with! But, the last appointment I had, no one had any openings except Wolsey. I had seen him a handful of times before and he doesn't really strive to connect with you or seem too genuine. In the past he has had difficulties working the technology in the room and focuses on that more than on me. So this time around I was really pulling to not see him BUT no other Dr had an opening for two weeks at least.
As he comes into the room, he is starring down at his laptop and is clicking away at it. He says hello and sits down (still starring at the computer). After about a minute of silence he says without looking up "So is the new baby at home with grandma?".
.....I am here at this appointment for a "6 week follow-up" for post "delivery", however.......I have had a miscarriage/still-birth of twins.
So it is a follow-up, but not your typical kind. I am surprised by this question and get a little uncomfortable not able to spit out the words "miscarriage", so I just say, "Um, no.". He still hasn't really looked at me and says, "Oh okay" and continues to scroll and click on his laptop. Silence.
Then he says, "Oh! Twins!" and he reads the names that we named our little boys who had passed, out loud--and it slices me a bit. At this point, I'm sweating and my eyes are watering but I swear to myself I can't cry. He says "those are some good, strong names", I just reply with a "thank you"--hoping and thinking that at this point he's been starring at his computer so much that he has GOT to have figured out my situation. Then another long, solid minute goes by of scrolling and clicking on his laptop, when finally he says with A SMILE, "Oh..." "These boys aren't with grandma, they are with their Heavenly grandma". WHAT.
Mind you--I am a religious person, but this statement does not help the situation--it doesn't excuse his behavior, his lack of knowledge, it doesn't help me emotionally with my miscarriage, and it seemed like he was making light of the whole situation.
At this point I wanted to barf out of sadness and felt really disrespected. After his realization FINALLY, he does the physical exam, says "Well, you're good to go" and leaves. Never apologized, never mentioned my twins again or asked me how I am doing. Nothing.
I tried to call and talk to an office manager about the whole experience, the front girls said the manager would call me back--never heard from them. So, here I am to tell you--
DO NOT GO SEE DR. WOLSEY.
Overall, I've liked this office, but honestly it's hard to get an appointment, and the wait times can be killer, and after THAT experience I'm probably going to switch offices. Good luck.
Jessie Goeders (24.10.2017 04:46)
Not happy with my experience... I went in for chronic pelvic pain and I felt like the care was below par. The OB had to leave for a delivery so I met with a Nurse Practitioner and was disappointed with the care. I felt like she recited a text book of everything it could be - which I had already heard in my previous appointment and is why I was referred to their office - and didn't give me any concrete answers. I was also worried I was struggling with a very early miscarriage at the time and told the receptionist and the nurse. However, the nurse practitioner didn't even take the time to look over my notes before coming in and eventually said that I could go on birth control and it might help with my symptoms. I burst into tears when she said that because it was obvious she hadn't read my notes and made the appointment even more impersonal and text book. I will not be back and was super disappointed with my experience.
Stephanie Lewis (19.10.2017 21:25)
Love this office. I came here from Wisconsin and was a little worried about having multiple doctors, but they have all been much much better than my first doctor! They are all so kind, and treat you like they have known you forever.
Kelly Neilson (25.09.2017 22:08)
I went in for an appointment to get tested for PCOS and after they received my results called and had me come in and made the whole experience super dramatic. They had me move from off the exam table to sit at eye level with my husband in a chair, so Dr. Andrews could talk to us both at eye level. She basically just told me I had PCOS which I expected but then that was it. I feel like they dramatized the entire experience (tell me over the phone). Second, she put me on a BC pill to make the cysts smaller. at week 3 I started getting excruciating migraines as a side effect. I called the nurse to see if that was normal and she told me that it was a side effect and that Dr. Andrews was on vacation but would be back Monday and ask her what I could do instead but until then to stop taking the pill. Monday comes around I missed a call and call back and the receptionist pick up and I first say Hi I missed a call form this number and she disrespectfully laughs and says well that could have been 1 out of 30 people at Valley OB. I replied taken back and said okay my doctor is Sarah Andrews and I was suppose to be a getting a call from her nurse. She puts me though to her nurse and the nurses looks me up and says yes so and so called and had a message from Doctor Andrews and they said Nothing else you can do for it. I thin they were very unprofessional and rude. I will never be referring or returning to VALLEY OB or to Dr. Sarah Andrews