LA Fitness
| 1270 Northeast Weidler Street, Portland |
5 priser
6.40/10.00 |
|
+1 503-734-2950 |
|
LA Fitness på kartet
Vurdering
Daniel Hough (21.11.2017 03:29)
Terrible management - I went in to have my membership adjusted and had a seemingly smooth transaction at the time. I was then billed the following period (two weeks later) as if the adjustment did not happen. I returned and informed management that apparently the change to my membership plan didn't process. They said there was no record the change was made, no record the conversation happened, the employee who I know attempted to make the adjustments denied doing so, and they would not refund me. The manager I worked with was incompetent, at least in the realm of proper management. I called the corporate office: They apologized and refunded me. Ask for paper records of account changes, as they do not know what they are doing, and the customer is not right here. Probably not the poor employees fault - Just inadequate training (like so many of these types of places). Otherwise, the facility is mediocre in cleanliness and maintenance, but a reasonable price for the area and number of locations available in the region.
Terrible management - I went in to have my membership adjusted and had a seemingly smooth transaction at the time. I was then billed the following period (two weeks later) as if the adjustment did not happen. I returned and informed management that apparently the change to my membership plan didn't process. They said there was no record the change was made, no record the conversation happened, the employee who I know attempted to make the adjustments denied doing so, and they would not refund me. The manager I worked with was incompetent, at least in the realm of proper management. I called the corporate office: They apologized and refunded me. Ask for paper records of account changes, as they do not know what they are doing, and the customer is not right here. Probably not the poor employees fault - Just inadequate training (like so many of these types of places). Otherwise, the facility is mediocre in cleanliness and maintenance, but a reasonable price for the area and number of locations available in the region.
Matthew Wakeford-Evans (10.09.2017 07:10)
Service is mediocre. Hardly see smiles. They do work hard to keep clean it seems.
Service is mediocre. Hardly see smiles. They do work hard to keep clean it seems.
Guillaume Fontaine (26.08.2017 22:08)
Nice district fitness center, especially for middle age customers. Very attentive staff and clean facilities. They have a 3 lane x 25 yard pool, perfectly kept.
Nice district fitness center, especially for middle age customers. Very attentive staff and clean facilities. They have a 3 lane x 25 yard pool, perfectly kept.
Dariana Torres (03.06.2017 22:27)
I quite enjoyed my time here. People don't clean the machines, but there's cleaning material everywhere, which is nice. Locker rooms were clean and the employees were, for the majority, nice. Many machines and classes.
Why I cancelled my subscription. I was passing through medication withdrawal and told the manager I needed to suspend my account for one month. I was told that was impossible since I already payed for the month. For that month I didn't go to the gym. My husband went to talk to them to see if they could just roll that month I didn't go over. They said no because I payed for it (even though I never used that month) then told him, "If you don't like it, you can always cancel the subscription." So I did. That was rude, especially when I was so sick for a whole month, and I just wanted to go lift weights.
I quite enjoyed my time here. People don't clean the machines, but there's cleaning material everywhere, which is nice. Locker rooms were clean and the employees were, for the majority, nice. Many machines and classes.
Why I cancelled my subscription. I was passing through medication withdrawal and told the manager I needed to suspend my account for one month. I was told that was impossible since I already payed for the month. For that month I didn't go to the gym. My husband went to talk to them to see if they could just roll that month I didn't go over. They said no because I payed for it (even though I never used that month) then told him, "If you don't like it, you can always cancel the subscription." So I did. That was rude, especially when I was so sick for a whole month, and I just wanted to go lift weights.
Steve Hess (19.12.2016 16:00)
I joined this gym at a discount through my health insurance program. It isn't great but it isn't terrible. It's frustrating that the only boxing bags they offer are often unavailable because they're all located in the same room that classes are held in. I tried suggesting putting half in a different room but they don't have a suggestion box. The guy I talked to didn't seem to care. He literally told me that the reason they don't have boxing bags in the other room was because they never put any in there. He didn't seem to realize that I was trying to file a complaint/suggestion even though I said "I'd like to fill a complaint/suggestion". Most of the members are highly inconsiderate and never put their weights back. Some day I'll make more money and join a better gym. For now, I'll make the best of it.
I joined this gym at a discount through my health insurance program. It isn't great but it isn't terrible. It's frustrating that the only boxing bags they offer are often unavailable because they're all located in the same room that classes are held in. I tried suggesting putting half in a different room but they don't have a suggestion box. The guy I talked to didn't seem to care. He literally told me that the reason they don't have boxing bags in the other room was because they never put any in there. He didn't seem to realize that I was trying to file a complaint/suggestion even though I said "I'd like to fill a complaint/suggestion". Most of the members are highly inconsiderate and never put their weights back. Some day I'll make more money and join a better gym. For now, I'll make the best of it.
