Thrifty Rental Car
| East Sky Harbor Boulevard, Phoenix |
5 priser
3.60/10.00 |
Thrifty Rental Car på kartet
Vurdering
Brian Roth (10.10.2017 14:21)
My rental was great. They were professional and courteous. There were no cars immediately available, so I took the next one out of the car wash. It wound up being a bigger car, so I got a free upgrade. I’ll rent through them again.
My rental was great. They were professional and courteous. There were no cars immediately available, so I took the next one out of the car wash. It wound up being a bigger car, so I got a free upgrade. I’ll rent through them again.
Whitney Petty (30.06.2017 02:40)
Dont bother... Thrifty, Dtg, Dollar... Terrible policies regarding using debit card. Want to check credit score before determining debit amount down. Wont take credit card in anyone elses name. Makes car renting process extrememly difficult.
Dont bother... Thrifty, Dtg, Dollar... Terrible policies regarding using debit card. Want to check credit score before determining debit amount down. Wont take credit card in anyone elses name. Makes car renting process extrememly difficult.
Louie DeCoural (01.05.2017 19:33)
Absolute worst experience with Thrifty at Sky Harbor Phoenix. My suitcase got placed in one car, and back pack with a lot of electronics got put in a different car. I left in the car with the suitcase, not knowing about the backpack until destination was reached. When I tried calling Thrifty at Sky Harbor, there was absolutely no way to contact them directly. No phone numbers, no email addresses, no text or messaging contacts??? I eventually ended up contacting their roadside assistance, and they tried but couldn't get in touch with their own people. I drove 100 miles back to Sky Harbor the next day. I described the exact car the back pack was in, and the time. There were only two other cars in this lane to be rented so it would have been easy to track. They have NO IDEA who is in what car, or what car has been rented when???? They refused to look at their records to see who might have rented at about the same time. Remember, they always ask for a phone number if they need to get a hold of you when renting. I filled out all of the Lost Articles Report information. A week later I see a back pack was turned in. For four days I have tried unsuccessfully to find out if that is my back pack. The Lost and Found site gives you no option or way to check that out??? The phone number that Elisa at Thrify gave me to contact them with is useless as it goes to their revolving and quite useless directory. What ever happened to customer service??????????
Absolute worst experience with Thrifty at Sky Harbor Phoenix. My suitcase got placed in one car, and back pack with a lot of electronics got put in a different car. I left in the car with the suitcase, not knowing about the backpack until destination was reached. When I tried calling Thrifty at Sky Harbor, there was absolutely no way to contact them directly. No phone numbers, no email addresses, no text or messaging contacts??? I eventually ended up contacting their roadside assistance, and they tried but couldn't get in touch with their own people. I drove 100 miles back to Sky Harbor the next day. I described the exact car the back pack was in, and the time. There were only two other cars in this lane to be rented so it would have been easy to track. They have NO IDEA who is in what car, or what car has been rented when???? They refused to look at their records to see who might have rented at about the same time. Remember, they always ask for a phone number if they need to get a hold of you when renting. I filled out all of the Lost Articles Report information. A week later I see a back pack was turned in. For four days I have tried unsuccessfully to find out if that is my back pack. The Lost and Found site gives you no option or way to check that out??? The phone number that Elisa at Thrify gave me to contact them with is useless as it goes to their revolving and quite useless directory. What ever happened to customer service??????????
Philip Welden (07.04.2017 17:44)
THE ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED WHEN RENTING A CAR! . She was not very friendly. Dollar and thrifty shared the same counter. Some workers were calling up thrift customers and others were calling up dollar customers. Since most people were there for dollar and the line was extremely long the thrifty customers started to format their own line. And then the mass confusion broke out. Them the thrifty employees started calling up dollar customers and people started to getting mad. Both dollar and thrifty employees had the attitude of we don't care. I waited in line for 45 minutes and They would not honor the price I was quoted and I had an email to prove it. I ended up canceling my reservation and walking away mad! Not only did I cancel my reservation but she suggested that I cancel it instead of fixing the issue. I walked over to Alamo car rental and rented a car that was more expensive then the price I was quoted originally from Thrifty but cheaper them the price they were trying to charge me. I have an upcoming trip in May and I will make sure I am not renting a car from Thrifty. It was an absolutely horrible experience. Thrifty should be ashamed of themselves.
THE ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED WHEN RENTING A CAR! . She was not very friendly. Dollar and thrifty shared the same counter. Some workers were calling up thrift customers and others were calling up dollar customers. Since most people were there for dollar and the line was extremely long the thrifty customers started to format their own line. And then the mass confusion broke out. Them the thrifty employees started calling up dollar customers and people started to getting mad. Both dollar and thrifty employees had the attitude of we don't care. I waited in line for 45 minutes and They would not honor the price I was quoted and I had an email to prove it. I ended up canceling my reservation and walking away mad! Not only did I cancel my reservation but she suggested that I cancel it instead of fixing the issue. I walked over to Alamo car rental and rented a car that was more expensive then the price I was quoted originally from Thrifty but cheaper them the price they were trying to charge me. I have an upcoming trip in May and I will make sure I am not renting a car from Thrifty. It was an absolutely horrible experience. Thrifty should be ashamed of themselves.
Donald Dumpsterdiver (05.04.2017 12:50)
Don't trust any reviews please read reviews of the other thrifty businesses this piece of ship owner has. Aaron the local guide won't point you in the wrong direction. If you see this place run. As fast as you can to another line. What douchebags
Don't trust any reviews please read reviews of the other thrifty businesses this piece of ship owner has. Aaron the local guide won't point you in the wrong direction. If you see this place run. As fast as you can to another line. What douchebags
