Ruby P (16.11.2017 04:59)
Horrid place with poor cleaning. Most of the doctors are trash and do not complete preliminary simple tests which would SOLVE the issues that patients may be having. Thank goodness for the some of the nurses that actually try to help their patients here. If I could give negative stars for this place I would. Go here and consider yourself a dead man walking.
Daniel Horan (06.11.2017 20:58)
If I could give 0 stars I would. I found out I needed elective surgery. I met with the surgeon and received his fees. I called Monroe Hospital for out patient fees that was $300 fee with my insurance. I then asked for what the anesthesiologists fee would be. They said they can't answer that because while you have to use their anesthesiologists they don't control there prices. After much wrangling I found out they use a company called MedStream. I had to call MedStream and it seems one women handles all of there pricing (Pam) Now Pam was clearly tick off that I would even ask about pricing but in a very belligerent voice answered $1750 - $2000. I am a believer in due diligence. I'm also a believer in not handing someone your credit card and saying just let me know later what it costs. Monroe Hospital by there very policy encourages this. Hey Monroe how about FULL Disclosure on elective surgeries. We as informed customers deserve better. I know how about priding yourself on Printed upfront costs as an outpatient service.
Aly Rogers (06.10.2017 18:15)
parking reserved for surgery patients not enforced and is a disaster. Information system terrible requiring answering same question multiple times. Pharmacy is totally unprepared to care for patients. I was on 3 BP meds and in 3 days never got 1 med. got a substitute one dose and the 3d med arrived 9 hours late on my last day. My wife brought meds the last day. There is more but this is a start.
Christina Stride (27.09.2017 07:22)
I went there only out of desperation because I got sick due to Hurricane Irma and did not want to be hospitalized. I was asked if I was a smoker and I said I had been. No tests were performed and Was given only 3 prescriptions that only put a dent on my illness. 2 weeks later I returned to only get chastised for my Medicaid share of cost not opened Then told by triage nurse to contact a state representative. I was going to be turned away but from being so upset from their nastiness I started having chest pains. That's when they thought I was faking. When the er nurse started to hook me up to a heart monitor so hard, he bruised my chest. Payback I guess because as I was fighting for my life, he took it as I was being rude. They eventually had to admit me but only under observation, to prove I was so sick. During that time I had so much anxiety that I felt less than a human. No meds for anxiety was given even though I asked and was one of my regular meds at home. While there I saw that the patients that had better insurance than me, be treated with wonderful care. The staff would gossip about me to other patients and give me very little care. I was in the middle of a panic attack and no one would help. I am not writing this for a pity party. Not everyone who is poor is garbage. I just happened to get a life threatening disease no fault of my own, and has put me in financial hardship. I have to rely on medical care from the state and county or I will die. If someone ever talks about their life and it's hardships. the worse thing to do is judge. Not everyone has a clear cut way out of their burdens. What might be easy to you, may be harder than some. Not everyone is given opportunities, or can create them when sick. Please be kind! Anyway I stood up after being judge was moved to another room, and discharged with prescriptions I can't fill. I spoke to social services and all she gave me was drug discount card with a good luck. A phone from the hospital to Medicaid would have helped me immensely, but I wasn't even worth a phone call.
Doreen Bauer (11.06.2017 09:36)
Brought my mom in to emergency room on Saturday about 6pm. The service and care my mom received was wonderful. The doctor on duty was very courteous, caring and a wonderful bed side manner. I was concerned when I read some of the negative reviews but thankfully we had a positive experience. The staff on duty were all very courteous and caring and respectful. Thank you all for helping my mom.