Wakame Sushi & Asian Bistro
| 3070 Excelsior Boulevard, Minneapolis |
5 priser
7.20/10.00 |
|
+1 612-886-2063 |
|
Wakame Sushi & Asian Bistro på kartet
Vurdering
Parker Alton (30.10.2017 02:43)
This place was very crowded, so we were expecting great sushi. However, both the rice and the fish were bland and didn't have the right texture. Staff was also less than attentive.
This place was very crowded, so we were expecting great sushi. However, both the rice and the fish were bland and didn't have the right texture. Staff was also less than attentive.
Deseire Loveless (06.10.2017 07:24)
I've come to this restaurant for years and I've always had great service and enjoyed the food. My family, friends and church have come to love this place based off of my recommendations to come and try it. Tonight was different... My boyfriend and I went during happy hour, I ordered 2 things of wings and a sushi roll. Service was awesome, food came out at a great time. The first wing was tough and had the texture of wood. The sauce was great though and I just assumed it was a bad wing and it cooked a little longer. No big deal. I ate another, same wood texture, tried one more and it was awful to swallow. Waitress came over, I told her the monkey roll was awesome but the wings were tough to eat and swallow. She said she'd have the wings comped, I said thanks and proceeded to look at the menu to order something else. The manager came to our table and told me that he would comp me for the 1 plate of wings I ate but wouldn't comp for the plate I ate off of. I told him that I was told both would be comped because the texture was off and hard. He said well it's happy hour food and we don't comp because it's so cheap. I asked where that policy was. He avoided the question. He said he wouldn't comp the plate that been eaten off. I told him I ate another wing because I just thought there would only be 1 bad wing not the whole batch, it all tasted awful. His response "If you don't like it why are you even still here?!" I was shocked and told him because I was gonna order something else and still needed to pay for my roll. He sighed rolled his eyes and said he'd just comp the wings and walked off. My boyfriend and I paid, I tipped my waitress in person and told her she was great but the manager not so much.
I will never be returning to Wakame again. That was an awful interaction and I've never felt so stunned at a place I truly loved. Will no longer be eating there and will be sure to encourage people to seek out establishments with kinder service.
People shouldn't have to feel discouraged when it comes being honest about food and service. As a company feedback is crucial to better service and I feel the Manager missed an opportunity to better asses what kind of food he's offering customers.
I've come to this restaurant for years and I've always had great service and enjoyed the food. My family, friends and church have come to love this place based off of my recommendations to come and try it. Tonight was different... My boyfriend and I went during happy hour, I ordered 2 things of wings and a sushi roll. Service was awesome, food came out at a great time. The first wing was tough and had the texture of wood. The sauce was great though and I just assumed it was a bad wing and it cooked a little longer. No big deal. I ate another, same wood texture, tried one more and it was awful to swallow. Waitress came over, I told her the monkey roll was awesome but the wings were tough to eat and swallow. She said she'd have the wings comped, I said thanks and proceeded to look at the menu to order something else. The manager came to our table and told me that he would comp me for the 1 plate of wings I ate but wouldn't comp for the plate I ate off of. I told him that I was told both would be comped because the texture was off and hard. He said well it's happy hour food and we don't comp because it's so cheap. I asked where that policy was. He avoided the question. He said he wouldn't comp the plate that been eaten off. I told him I ate another wing because I just thought there would only be 1 bad wing not the whole batch, it all tasted awful. His response "If you don't like it why are you even still here?!" I was shocked and told him because I was gonna order something else and still needed to pay for my roll. He sighed rolled his eyes and said he'd just comp the wings and walked off. My boyfriend and I paid, I tipped my waitress in person and told her she was great but the manager not so much.
I will never be returning to Wakame again. That was an awful interaction and I've never felt so stunned at a place I truly loved. Will no longer be eating there and will be sure to encourage people to seek out establishments with kinder service.
People shouldn't have to feel discouraged when it comes being honest about food and service. As a company feedback is crucial to better service and I feel the Manager missed an opportunity to better asses what kind of food he's offering customers.
Cal P (23.09.2017 02:47)
Wakame is by far our favorite place for sushi. The sushi is delicious and fresh. We really like the happy hour prices for sushi and drinks. The staff is always friendly and quick. George, the Owner, seems to always be around making sure everything is going great and helping out his staff. Great place with a great atmosphere. The outdoor patio is nice too.
Wakame is by far our favorite place for sushi. The sushi is delicious and fresh. We really like the happy hour prices for sushi and drinks. The staff is always friendly and quick. George, the Owner, seems to always be around making sure everything is going great and helping out his staff. Great place with a great atmosphere. The outdoor patio is nice too.
Brittany Misuraca (16.09.2017 23:55)
My husband took me to Wakame for the first time this past weekend and it was excellent! We had a California roll, Tootsie Roll, and the BMW roll. They were all fantastic but I think that the BMW roll was my favorite. We will definitely be back!
My husband took me to Wakame for the first time this past weekend and it was excellent! We had a California roll, Tootsie Roll, and the BMW roll. They were all fantastic but I think that the BMW roll was my favorite. We will definitely be back!
Nicky Coelho (11.09.2017 01:48)
My husband and I have been eating here for seven years and it's still our favorite sushi restaurant in the Twin Cities! The fish is always fresh, the specialty rolls are very well crafted, and they have an awesome happy hour. Their staff is wonderful and they always give excellent service!
My husband and I have been eating here for seven years and it's still our favorite sushi restaurant in the Twin Cities! The fish is always fresh, the specialty rolls are very well crafted, and they have an awesome happy hour. Their staff is wonderful and they always give excellent service!
