Planet Beach
| 2830 North Eagle Road #115, Meridian |
4 priser
2.50/10.00 |
|
+1 208-884-3140 |
|
Planet Beach på kartet
Vurdering
Lisa Cunningham (01.05.2016 04:51)
I was a loyal Planet Beach goer for years. I think it's time to break up. The past few years has been horrible. And the two salons in Meridian on Eagle Rd and Meridian Rd are the worst. Always changing staff and management. One person told me my passes don't expire. One year later I found out they do and I lost all my tans. I was told once that a pass at one location can be used at another. Turns out that isn't the case. And once I spent $130 on a 10 session membership and one week later they "lost" my membership after one use. Seriously. Just gone...wiped from their system. They didn't believe me so I had to meet with the manager who requested I bring my credit card statement in showing the transaction. By the time I got my statement to bring in, that manager quit and a new one was in place who made me write a letter to the owner in order to reinstate my membership. When I brought the letter in, an employee told me that was unnecessary and just reinstated my membership right then. All the runaround for nothing. What a joke! Not to mention, I'm yet to climb into one of their beds and have all the bulbs working. They are ALWAYS burnt out! Currently looking for a new tanning salon.
I was a loyal Planet Beach goer for years. I think it's time to break up. The past few years has been horrible. And the two salons in Meridian on Eagle Rd and Meridian Rd are the worst. Always changing staff and management. One person told me my passes don't expire. One year later I found out they do and I lost all my tans. I was told once that a pass at one location can be used at another. Turns out that isn't the case. And once I spent $130 on a 10 session membership and one week later they "lost" my membership after one use. Seriously. Just gone...wiped from their system. They didn't believe me so I had to meet with the manager who requested I bring my credit card statement in showing the transaction. By the time I got my statement to bring in, that manager quit and a new one was in place who made me write a letter to the owner in order to reinstate my membership. When I brought the letter in, an employee told me that was unnecessary and just reinstated my membership right then. All the runaround for nothing. What a joke! Not to mention, I'm yet to climb into one of their beds and have all the bulbs working. They are ALWAYS burnt out! Currently looking for a new tanning salon.
Jillian M (13.06.2012 23:45)
As a potential new member, I was excited to get an appointment. The associate at this salon made it extremely difficult to make that appointment and was very rude. I was very disappointed in the lack of customer service. If they treat potential customers that way, I can only imagine how they will treat you after you are a member.
As a potential new member, I was excited to get an appointment. The associate at this salon made it extremely difficult to make that appointment and was very rude. I was very disappointed in the lack of customer service. If they treat potential customers that way, I can only imagine how they will treat you after you are a member.
A Google User (05.04.2011 00:27)
The girl working there was nice...nothing else was positive. The business model at Planet Beach is a joke. I PURCHASED a one week membership on Groupon for $20 (a $159!). I'm not totally positive what I was paying for. I went in for a consultation and was told my "membership" included everything but mystic...fine...I asked to do hydrotherapy. The machine was broken. I asked to do the facial. They were all out of facial kits...ok.....BUT, she says, I can do it without the kit and it will save me $15. I Thought I already paid for this? NOPE! Turns out you get nickel and dimed for EVERYTHING at Planet Beach! They even force you to buy lotion before you can tan! Why have "memberships" if you have to pay for supplies on top of it? It's ridiculous. I got a useless facial and an aqua massage...I would have preferred to use my $20 bucks for a month of unlimited tanning somewhere that didn't make me buy lotion from them...sad.
The girl working there was nice...nothing else was positive. The business model at Planet Beach is a joke. I PURCHASED a one week membership on Groupon for $20 (a $159!). I'm not totally positive what I was paying for. I went in for a consultation and was told my "membership" included everything but mystic...fine...I asked to do hydrotherapy. The machine was broken. I asked to do the facial. They were all out of facial kits...ok.....BUT, she says, I can do it without the kit and it will save me $15. I Thought I already paid for this? NOPE! Turns out you get nickel and dimed for EVERYTHING at Planet Beach! They even force you to buy lotion before you can tan! Why have "memberships" if you have to pay for supplies on top of it? It's ridiculous. I got a useless facial and an aqua massage...I would have preferred to use my $20 bucks for a month of unlimited tanning somewhere that didn't make me buy lotion from them...sad.
A Google User (11.07.2010 07:01)
When Amanda was manager this spa turned from terrible to EXCELLENT and now they have a new manager. Wat I don't understand is if they want their spa to run they shouldn't be changing the management everytime slow season hits. I thought Amanda was an AMAZING manager and did wonders to make that spa excellent..and idahochickie....y the hell do u think u should get FREE stuff?? Do u ever think that it costs money for them to run it? If they gave every FREE trials to everything they wouldn't be a very good business would they? Its not really fair that I pay for my mystic and u think u get one for free???
When Amanda was manager this spa turned from terrible to EXCELLENT and now they have a new manager. Wat I don't understand is if they want their spa to run they shouldn't be changing the management everytime slow season hits. I thought Amanda was an AMAZING manager and did wonders to make that spa excellent..and idahochickie....y the hell do u think u should get FREE stuff?? Do u ever think that it costs money for them to run it? If they gave every FREE trials to everything they wouldn't be a very good business would they? Its not really fair that I pay for my mystic and u think u get one for free???
