briannissimo (20.11.2017 21:54)
If I could, I'd give less than 1 star. First of all, the bus was 35 minutes late, and they didn't even let us know it wasn't going to be on time. Once it arrived and I got to my seat, it was covered in crumbs. The bus also smelt absolutely horrendous – I'm wearing a mask right now as I'm typing this on the bus. A lot of people (including the guide) on my tour happened to smoke, and so that added to the stench. This tour is more suited toward Chinese people, so I would avoid it if you are unfamiliar with their culture. To top it off, our guide talked rather loudly in Mandarin for the first hour of the trip, which was extremely irritating if you wanted to relax and listen to music. He continued to do this after our first test stop as well.
Overall, I would not take this tour again. The cleanliness was virtually nonexistent and if I wasn't breathing shallowly right now to save my sense of smell I might've given more stars.
Orvin Khedar (27.10.2017 07:23)
Stay away!!! The tour guides are con artist!! They are ripping people off and taking extra money for the attractions. My parents paid for the entire trip and have their itinerary but the tour guide who only caters to Chinese people said he has no record of their payment and charges them for everything. For example the cost for the Yosemite park fee is $10 per person but he charged them $80. What these fools don’t know is I’m a lawyer and will fill a lawsuit against west coast holidays!! If I could give them a 0 rating I would. Once I get the names of the tour guides and managers I will post it.
임기영 (05.10.2017 09:45)
10/2~4 I participated in SanFrancisco, Yosemite tour. I think this tour is very reasonable price. Low price, many sightseeing
My guide Eason is best. He is so kind, lead us gently. Thank you for making good memories.
JACKok123 (24.08.2017 07:30)
Tour Guide: Su Bang (I think that was his name)
I just want to say that we got lucky and got one of the best tour guide in the company for our tour. He was very patient, experienced, knowledgable, and charming.
The only thing that we feel that could be better is the time spent at each location could be longer, allowing for a less rushed experience.
Overall, the tour guide definitely deserves a promotion.
Linh Tran (20.07.2017 07:23)
5-day Yellowstone, Mt Rushmore, Grand Teton tour from Salt Lake City 07/12/17 - 07/16/17. Tour guide: Joe, Driver: Danny. Bus # 3199. They were friendly, nice and responsible. Chinese & English instructions & Information were clear. Places to visit & Hotels were exactly the same as we had bought in the package.