Med Shop Medical Depot
| 472 East Loop 281, Longview |
5 priser
3.60/10.00 |
|
+1 903-236-0090 |
|
Med Shop Medical Depot på kartet
Vurdering
Cheyrl Turner (14.10.2017 00:50)
I’ve always receive the utmost care from the staff at Med Shop. They are genuinely interested in their clients. 😊
I’ve always receive the utmost care from the staff at Med Shop. They are genuinely interested in their clients. 😊
Tracy Whipkey (11.08.2017 18:28)
Customer service blows. Lady on the phone has a "that's not my job" attitude. Rude tone. Folks are sick, trying to get supplies that would help their quality of life and she sounds like she doesn't give a damn about anything but drinking lattes and collecting a paycheck. I'd rather go without and be miserable than do business with someone like that. Maybe she'd do better away from the public, stocking shelves or scraping gum off the floors. Just a thought.
Customer service blows. Lady on the phone has a "that's not my job" attitude. Rude tone. Folks are sick, trying to get supplies that would help their quality of life and she sounds like she doesn't give a damn about anything but drinking lattes and collecting a paycheck. I'd rather go without and be miserable than do business with someone like that. Maybe she'd do better away from the public, stocking shelves or scraping gum off the floors. Just a thought.
Eric F (21.07.2017 23:51)
Got a power chair they said would be identical to the floor model so I had them file thru the insurance and order it...when it was delivered it was completely different. After a year the chair seat was cracked and coming apart, the foam arm rests was peeling, the control unit broke off and the chair was unusable. They also wanted me to pay $50 up front, outside my insurance, for a rollator.
Got a power chair they said would be identical to the floor model so I had them file thru the insurance and order it...when it was delivered it was completely different. After a year the chair seat was cracked and coming apart, the foam arm rests was peeling, the control unit broke off and the chair was unusable. They also wanted me to pay $50 up front, outside my insurance, for a rollator.
Donna Owen (04.07.2017 20:40)
My sister tried to get a wheelchair, she has terminal cancer and can't walk much, her insurance will pay 100% but this place denied a wheel chair. This is the sorriest place I know :-(
My sister tried to get a wheelchair, she has terminal cancer and can't walk much, her insurance will pay 100% but this place denied a wheel chair. This is the sorriest place I know :-(
Kelly Thompson (06.06.2017 17:27)
Brought in an Rx for my son for a wheelchair. Tried to get help to get a certain brand / model and was told no way he would qualify. I asked what his doctor needed to write on an Rx in order for that to happen and was told he just wouldn't qualify. We let them process the Rx as is and were presented with a wheelchair. My son used it for one day and it was very substandard quality. There were bracket releases for the leg rests to swing out that were positioned on the inside of the frame....right where his legs rested. These brackets pushed in on his legs...plus the back rest frame pushed into his side. Took the wheelchair back and was told by Tim that he would research and we could get another chair. After a few days I called and nothing had been done.....with telling them that our insurance reset on June 1st and our deductable would reset also. I finally went in and told them don't bother and all I heard multiple times was "that wheelchair is fine for 99.9% of people. Well great....but it was totally uncomfortable for my son. I sat in it also and those brackets pressed in on my knees too. We have since gone to Tyler and NO PROBLEMS. They had the wheelchair we wanted and the person we are working with there talked with my son's doctor and she is writing the Rx in the correct way for him to get that chair. All it took was a little effort to get this done. Med Shop was not willing to make that effort.
Brought in an Rx for my son for a wheelchair. Tried to get help to get a certain brand / model and was told no way he would qualify. I asked what his doctor needed to write on an Rx in order for that to happen and was told he just wouldn't qualify. We let them process the Rx as is and were presented with a wheelchair. My son used it for one day and it was very substandard quality. There were bracket releases for the leg rests to swing out that were positioned on the inside of the frame....right where his legs rested. These brackets pushed in on his legs...plus the back rest frame pushed into his side. Took the wheelchair back and was told by Tim that he would research and we could get another chair. After a few days I called and nothing had been done.....with telling them that our insurance reset on June 1st and our deductable would reset also. I finally went in and told them don't bother and all I heard multiple times was "that wheelchair is fine for 99.9% of people. Well great....but it was totally uncomfortable for my son. I sat in it also and those brackets pressed in on my knees too. We have since gone to Tyler and NO PROBLEMS. They had the wheelchair we wanted and the person we are working with there talked with my son's doctor and she is writing the Rx in the correct way for him to get that chair. All it took was a little effort to get this done. Med Shop was not willing to make that effort.
