QuickCare
| 2021 W Loop 281, Longview |
5 priser
5.60/10.00 |
|
+1 903-295-1396 |
|
QuickCare på kartet
Vurdering
Janice C (26.06.2017 19:38)
My 80 year old mother-in-law went to Quick Care last Wednesday, June 21, and again on Friday, June 23, for a back and hip pain due to some lifting of boxes. On Wednesday a steroid shot was given and no X-rays or further examination. The steroid shot did not help and she returned on Friday where the doctor seemingly impatient peppered her with questions without giving her time to respond and was rude when she did not answer fast enough. She knew she was slow to answer but she was in pain. In addition no X-rays or further testing was done and she was given steroid pills to take. Lastly she was told that she would be referred to Dr. Chow. On Monday, june26, upon calling Dr Chow's office we learned there was no referral sent. Having parents that were both doctors I understand the hectic pace and frustration of trying diagnose a problem without enough information; however, this is an elderly lady doing her best to remember times and dates while in extreme pain. So much pain that this very active 80 year old has been made immobile. She went to Quick Care upon her internal medicine physician's referral. He referred her there as both his practice and Quick Care are associated to the same hospital system. She has been before and had positive things to say about their service; however, now she will not return. Now that there are so many places one can go to for urgent care we will choose elsewhere and I will recommend elsewhere. The elsewhere we are currently at is the ER Of another local hospital being examined and waiting on X-ray results which should have been done in first place. Being in ministry I understand at times it can be difficult dealing with people and any kind of pain. I also recognize that we all can have bad days; however, the lack of professional/customer care shown my 80 year old mother-in-law will keep us from returning but not keep us from sharing her experience with others.
My 80 year old mother-in-law went to Quick Care last Wednesday, June 21, and again on Friday, June 23, for a back and hip pain due to some lifting of boxes. On Wednesday a steroid shot was given and no X-rays or further examination. The steroid shot did not help and she returned on Friday where the doctor seemingly impatient peppered her with questions without giving her time to respond and was rude when she did not answer fast enough. She knew she was slow to answer but she was in pain. In addition no X-rays or further testing was done and she was given steroid pills to take. Lastly she was told that she would be referred to Dr. Chow. On Monday, june26, upon calling Dr Chow's office we learned there was no referral sent. Having parents that were both doctors I understand the hectic pace and frustration of trying diagnose a problem without enough information; however, this is an elderly lady doing her best to remember times and dates while in extreme pain. So much pain that this very active 80 year old has been made immobile. She went to Quick Care upon her internal medicine physician's referral. He referred her there as both his practice and Quick Care are associated to the same hospital system. She has been before and had positive things to say about their service; however, now she will not return. Now that there are so many places one can go to for urgent care we will choose elsewhere and I will recommend elsewhere. The elsewhere we are currently at is the ER Of another local hospital being examined and waiting on X-ray results which should have been done in first place. Being in ministry I understand at times it can be difficult dealing with people and any kind of pain. I also recognize that we all can have bad days; however, the lack of professional/customer care shown my 80 year old mother-in-law will keep us from returning but not keep us from sharing her experience with others.
Mark Hawley (14.03.2017 17:06)
Mother in-law has lung problems and gets pneumonia really fast, Quick care can be busy but it is faster then her primary care and can be seen the same day usually pretty fast. Insurance billing is cheaper and get same level of service as her primary Doctor!
Mother in-law has lung problems and gets pneumonia really fast, Quick care can be busy but it is faster then her primary care and can be seen the same day usually pretty fast. Insurance billing is cheaper and get same level of service as her primary Doctor!
Kassie Perino (10.12.2016 20:37)
I'm not thrilled. Took my daughter there today, Saturday, for infected ingrown toenail, she needs an antibiotic and they said they don't see kids on weekends. How ridiculous is that? Insurance recommends that clinic for weekends for copay/coverage reasons, but yet they won't see her! Now I have to go to ER and pay $250 copay, or other urgent care and pay $75 copay. We just moved to Texas and can't get her into a pediatrician for months, so she doesn't have a regular doctor either. Ugh, I'm just annoyed. I wish I had known that BEFORE I drove her there.
I'm not thrilled. Took my daughter there today, Saturday, for infected ingrown toenail, she needs an antibiotic and they said they don't see kids on weekends. How ridiculous is that? Insurance recommends that clinic for weekends for copay/coverage reasons, but yet they won't see her! Now I have to go to ER and pay $250 copay, or other urgent care and pay $75 copay. We just moved to Texas and can't get her into a pediatrician for months, so she doesn't have a regular doctor either. Ugh, I'm just annoyed. I wish I had known that BEFORE I drove her there.
Christy Collins (27.09.2016 03:36)
Spent over an hour waiting. Employees were rude and abrupt. not sure about job distribution. 4 people behind a desk and not one of them appeared to be engaged in productive activity. Very unhappy with this experience. Pretty sure doc skipped over us to serve others so she could "close up faster". Will try not to return if I can help it. disappointed.
Spent over an hour waiting. Employees were rude and abrupt. not sure about job distribution. 4 people behind a desk and not one of them appeared to be engaged in productive activity. Very unhappy with this experience. Pretty sure doc skipped over us to serve others so she could "close up faster". Will try not to return if I can help it. disappointed.
Tanner Miller (24.09.2016 03:52)
Have taken our kids here several times in the evenings. They get us in fast and the care has been spot on. Cheap billing after insurance, same as normal doctor and not emergency room rates. Bonus is that they are affiliated with DCOL and medical records are available from and to our normal doctors within the network.
Have taken our kids here several times in the evenings. They get us in fast and the care has been spot on. Cheap billing after insurance, same as normal doctor and not emergency room rates. Bonus is that they are affiliated with DCOL and medical records are available from and to our normal doctors within the network.
