Devin Ullsperger (28.09.2017 23:27)
Great staff, love seeing familiar faces with super knowledgeable docs!
Rod Cozine (04.05.2017 01:14)
Great place to go...all the ladies do a great job!!! Highly recommend!!!
Carole K. (05.02.2017 00:42)
The doctors are fantastic. The front staff aren't the greatest. They are personable when face to face but they not sent in my order for contacts and when my husband stopped in on a Friday at 4:30p to pick out frames the office was closed. There was no note and the sign stated they are open until 5pm. He said there was another customer at the door when he arrived and they both were irritated that they were inexplicably closed.
Ashley Phillips (14.09.2016 22:21)
I visited this location about a year ago. While there, I thought I had a great experience. Afterwards, not so much. My initial visit was great. I picked out some frames and went in the back for my exam. The doctor was great and explained everything to me, which I'm very used to as this is a yearly exam for me since I am a contact wearer, no issues there at all. This was my first time buying glasses as an adult (26) as I always wear contacts. Picked out the frames and they measured my face or whatever they do for glasses and I left. I returned to pick up my glasses a few days later and was met with the widest frames and extremely thick plastic lenses. The frames I originally picked out fit my face perfectly, these frames, although identical, are extremely wide and constantly slip off my face. The lenses are so heavy that they wont stay on my nose and constantly are being pushed up to stay on my face and have the weirdest distortion on the edges. I've worn glasses before and this is not how they should fit, feel or look. While mostly my fault on the lenses part for not knowing that I could choose different lenses that were thinner (and I would have, given the option!), I was never given this choice and it was never mentioned. That is my first issue. The second issue is the frame adjustment. I've been in 3 separate times to have them adjusted and the most that has every been done is the arms being bent a minuscule amount at the ears which has done nothing. I know there is a point where you can no longer adjust the frames before messing with the vision part of it all, but not like that matters because the lenses are already distorted to the point where I cant wear them. I was also told that in a few hours to a few days the "getting used to them" period would go away, it never did and it never will with these lenses. I have expressed all of these issues every time I have gone into the store and basically they told me I was S.O.L. and had to live with these terrible glasses. I never wear them because of these issues, they make me nauseous when I wear them, I can only look directly straight otherwise any other angle is extremely distorted (I realize that there is some distortion towards the edges of lenses, but this is more than should be allowed). The frames do not fit my head at all despite them fitting while trying them on in store the day of and they refuse to adjust the frames at all at this point. I will never return to this store, my first time buying glasses was a total waste of time and money and I would not recommend them to anyone.
Amber Detter (14.09.2016 01:34)
Doctor prescribed the wrong prescription, was told I had an astigmatism in my right eye (that I don't actually have), was told I needed bifocals (at 25), and when I returned the original glasses they gave me (after a second opinion at the Beatrice office) I was only given a refund for the contacts and not the $150 extra I spent to have bifocals. I do not recommend this office and will be keeping my business at the Beatrice office.