Kentucky Surgery Center

240 Fountain Court, Lexington
5 priser
8.40/10.00
+1 859-278-1460

Kentucky Surgery Center på kartet

Vurdering

Tonia Tackett (20.10.2017 02:45)
In such times of anxiety over procedures, the staff are amazing people who help comfort you! Great staff!
Cyndi Allen (04.10.2017 17:18)
Efficient staff, minimal wait time from check
in to procedure. All nurses were very professional, courteous, and kind. Dr. Robbins did a thourough job and explained the procedure before & after. Would recommend Kentucky Surgery Center to friends.
Tammy Dickerson (24.09.2017 16:49)
My review comes from the perspective of a parent of a child with severe autism. Let me start by saying I am a single (separated from husband for many years) mother of two boys, five and nine on the spectrum. I brought my youngest son that is high functioning here last week for dental rehabilitation. The staff was fine and all went well. No complaints. Today I brought my oldest son, severe autism, for the same procedure. All did not go well. He had a really hard time coming out of the anesthesia and went into a full melt down hitting, screaming, kicking, trying to bite, throwing things.... Any parent of a child with severe autism knows exactly what I'm talking about. I was reminded of a picture that we share a lot on my online support group for autism parents. It's of Sylvester Stallone after a fight, beaten and bloody, smiling and giving a thumbs up, captioned "Autism parents after a melt down." It was a very stressful situation for my son and I both made so much worse by the staff. We need so much more autism awareness. They did so many things wrong and as his parent, I felt like i wasn't heard and they did what THEY thought best when they had only met my child today and I carried him for nine months and have raised him for nine years. When I tried to leave, several staff members followed me to my car, crowded around and kept trying to talk to him. His teacher at school has learned over the years to not talk to him and give him his space when he has a melt down at school or it makes it worse. Very sadly, his first couple of years in her class, he ended up being restrained a couple of times. The last two years, he has not. Because she got to know him and how to handle him. Like I do. I was basically told to bring my son back in to be sedated and call someone to come help me or I couldn't leave with my son. They ended up restraining him there as well. Very sad and broke my heart for him. I felt ganged up on and surrounded by a bunch of people that as smart as they may be, have no understanding of autism. I knew I just needed to get him out of the parking lot. He needed it to be just me and him, to feel safe and out of the situation. I've taken him for dental surgery before by myself, handled him in Walmart and other places during a melt down by myself. I'm not always in a place where my son is going to be sedated, restrained and wait for help to arrive. I handle it. When his dad got there, the anesthesiologist asked him if he could handle him. I wanted to look at him and ask him if he had children and if he could handle his? Their dad and i have faced many situations over the years, he has complete confidence in my ability and understood what I was having to go thru. He packed our son to the car, put our other son in that he had picked up after school and got in himself. We drove out of the parking lot, pulled over and he got back in the car with his elderly mother who needed his help more than I did. We had an uneventful ride back to Richmond and even went through the McDonald's drive thru before we came home without incident. Please everyone, if you ever see a parent with a child having a melt down, don't shake your head and make comments as you walk by and don't try to take over a situation that you don't understand and make it worse. Keep on walking or ask if you can help and please listen and do as the parent ask. What might seem a horrible situation to you is fairly normal to us and we've dealt with it many times. Well intentioned, I'm sure, but in need of much education when it comes to autism and what to do in these situations. My son has done fine since getting home (eaten and rested a lot) and is sleeping like a baby at the moment. Thank you. I would like to add that my son was sedated and restrained without my permission. A female nurse was trying very hard to get me to go"take a break" right before they did this. As if I would leave my non verbal child in the hands of strangers! I guess she was hoping they could do it and by the time I got back he would be calm and I'd never know what happened.
Nancy Lund (07.08.2017 15:50)
The staff were all kind and capable. The facility was very comfortable and welcoming. I had a very good experience there and would recomend it to anyone.
Diana Worthington (19.07.2017 16:10)
I had a great experience here one week ago when I had outpatient surgery. The staff were very kind to me and took good care of me. Last year my husband had outpatient surgery here and we felt the care was excellent. Much better than any hospital outpatient surgery we have experienced.

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