jason tedder (21.11.2017 22:52)
Great hospital. The nurses and techs in the spinal unit were great with my son, even though he was a hard patient to please but they were very professional and done everything they could to help him and us as well. Wished I could remember they’re name and I would thank them personally they went above and beyond. Thank you. A special thanks to our case worker in the spinal unit Julie Ann for everything she has done she also went above and beyond for us, all the workers there take pride in they’re work. Thank you
Misty Manley (08.11.2017 16:25)
My mom has been here for two nights and she says everyone is nice and helpful. . hopefully they can get her home for thanksgiving..
Patti Burke (04.11.2017 05:34)
The Pt and Ot are awesome. The nurses and techs however are not. Ive timed them and one day ot took over 15 mins to answer the call light. When I walked to the nurses station they were all sitting there. Also they rarely get meds out on time. The nurses and techs are horrible. Except rn latoyia. She was amazing and provides excellent care.
Dwana Tolbert (08.10.2017 05:40)
There are some great staff, but staff shortage and 1 assistant and 1 nurse on a unit, esp at mealtimes is unsafe and unfair. My mother is here right now and we have been disappointed with lack of communication between interdisciplinaries, very little info about billing and insurance matters shared with patient and family. One day, my mother is told she is progressing and allowed to stay, the next day they are talking about discharge. When meds and treatements are ordered, it has taken days to get what was ordered. Cardinal Hill has the capability of returning to the amazing reputation they had in the 80s and 90s, but staffing ratios, poor communication and the for-profit status vs. The non profit status is not favorable. OT, Rec. Therapy and a nurse named Marcy have been the positive attributes.
Sue Hierl (01.06.2017 20:30)
Cardinal Hill is a top notch rehab facility. I have been a patient here a number of times and have always received the best of care and therapy. I felt that they were so good that I now do volunteer work here.
The food was better a few years ago but with time and the take over by Health South there have been staff, suppliers and policy changes, not all that good for a rehab hospital this size. They are in the process of working out the problems and I expect we'll see the results in the next few months.
In my experience with Cardinal Hill, I have seen people complain over a number of things but the staff bend over backwards to help. I just think that there are people that are impossible to please.