Denise Sanchez (05.09.2017 21:10)
I have 2 dogs and unfortunately one of them has had skin and stomach issues since she was a baby. I had taken my dog to a few different vets in the valley and nobody was helpful. I have been going to desert dunes for about 2 years and I will never go anywhere else. Dr. Conner is an amazing doctor and human being! Every time I take my babies to him it's so clear that he genuinely cares, he takes his time and he always knows just what to do. I appreciate him so much. He is incomparable to so many other vets in the valley that I have gone to in the past come in the room rush through the visit, tell you there's nothing you can do and charge you. Thanks to Dr. Conner my dog finally lives a calm life unlike before when she would cry and scratch her skin all day. Thank you so much Dr. Conner for actually caring!
Julie Z (20.08.2017 08:17)
HORRIBLE!!! I took my small Pomeranian in for an exam for a lump on her chest. Dr. Conner hardly looked her over before saying she was fine. So much for a "nose to tail" exam. I then asked him to check her teeth. The vet tech who looks about 16 grabbed my dog by the neck and slammed her head down on the metal table while he proceeded to pry her mouth open as she screamed in pain. Her tongue was turning purple as he told me "oh she's fine". I would NEVER trust these people with any animal EVER. My tiny dog was physically restrained with force and clearly in pain and this so called vet did not seem to care. If this is what they do when I was in the room I cannot and do not want to imagine how they treat animals when the owner is not there. My poor dog was distressed and shaking the entire way home. I hope this place gets shut down for the inhumane treatment of innocent animals I saw today. What a pathetic excuse of a business. PLEASE take your animal anywhere else but here.
William Scribner (15.07.2017 04:29)
Amazing staff, veterinarians, surgical specialists. I had to bring my mother's beloved cat in to have a procedure done which involved surgery I was not familiar with. Dizzy means everything to my elederly mother and I can not say enough about the attentiveness of the staff, Dr. Connor with his great communication on what exactly should be done and what to expect. Everything went perfect and Dizzy is back to normal in 3 days. I have owned pets for 40 years and can say this organization is the best I've seen in all those years. Thank you all at Desert Dunes Animal Hospital!
Henry DeShazo (05.07.2017 11:50)
"Good service and nice staff". No, actually, the office manager harassed me for my first review. When I agreed to change it, the vet finally came in and assessed the situation. $80 later for the "nail trim" and exam she still has uneven nails..
Jill Southam (13.03.2017 18:10)
I am from Canada and called Desert Dunes prior to my arrival to ensure they carried the dog food I needed for my pet. The receptionist reassured me that they not only carried it, but had it in stock.
After arriving in Palm Springs, I went to go buy the food. Upon arrival there were about 6 people behind the counter. No one greeted me nor offered me help. After searching the shelves, I went up to ask for the food. Turns out they don't have any of it.
Customs will not allow you to an open bag of food (and a full bag is the size of my suitcase!). This is why I called ahead to make sure they had the right food for my dog.
Disappointed not only for the missing food, but also the terrible service. I wouldn't recommend this place to anyone.