Desert Orthopedic Center
| 45280 Seeley Drive 2nd floor, La Quinta |
5 priser
5.60/10.00 |
|
+1 760-568-2684 |
|
Desert Orthopedic Center på kartet
Vurdering
Michelle Coates (26.10.2017 15:30)
I had the pleasure of seeing Dr Moosa, he's a P.A. but was so understanding,compassionate, REALLY listened to the problems that I was having.
I had the pleasure of seeing Dr Moosa, he's a P.A. but was so understanding,compassionate, REALLY listened to the problems that I was having.
Martha Diaz (30.08.2017 03:34)
I've been going to the La Quinta office since the transition from Star Orthopedic, your wait time for you make an appointment is at the very least 15 minutes, and once you are able to get an appointment its 3 to 4 weeks before you get to see the physicians assistant and this is just for injections.. in the few years since the transition from Star Orthopedic, i've maybe seen the actual doctor (Dr. Gore) 4 times, the very first time i don't think he even looked at my xrays, appeared to know nothing about my health history, in short he didn't seem to care at all...I am not happy at all with Dr Gore or the scheduling dept..on the other hand Physician Assistant Sai Tao is absolutly great, friendly, takes the time to talk to you, very kind and helpful, unfortunately it doesn't make up for the rest..when asked by family, friends and co-workers i tell exactly what i think of DOC La Quinta, Dr Gore and the scheduling dept...would not recommend it.
I've been going to the La Quinta office since the transition from Star Orthopedic, your wait time for you make an appointment is at the very least 15 minutes, and once you are able to get an appointment its 3 to 4 weeks before you get to see the physicians assistant and this is just for injections.. in the few years since the transition from Star Orthopedic, i've maybe seen the actual doctor (Dr. Gore) 4 times, the very first time i don't think he even looked at my xrays, appeared to know nothing about my health history, in short he didn't seem to care at all...I am not happy at all with Dr Gore or the scheduling dept..on the other hand Physician Assistant Sai Tao is absolutly great, friendly, takes the time to talk to you, very kind and helpful, unfortunately it doesn't make up for the rest..when asked by family, friends and co-workers i tell exactly what i think of DOC La Quinta, Dr Gore and the scheduling dept...would not recommend it.
Sean W. (07.03.2017 21:03)
Last week, I was referred to Dr. John G. DeSantis of Desert Orthopedic Center in La Quinta, CA, for evaluation and treatment of severe knee pain accompanied by moderate-to-severe mobility issues. I picked up copies of me MRI's and x-rays and the accompanying written results a couple of days prior to my appointment and saw there were listed on those results several abnormalities I didn't understand. I went to Dr. DeSantis expecting clear explanations of each of those abnormalities, as well as information regarding how I developed those issues, whether they could be reversed or repaired, how they might impact my life in the future, all available treatment options, and advice as to the best course of treatment and/or any lifestyle changes that may improve my quality of life. Dr. DeSantis fell far short of meeting any of those expectations.
Upon meeting me, Dr. DeSantis did not seem at all familiar with my case. He took a glance at only one of the three x-rays I'd provided and then ordered two more x-rays to be performed there. After the new x-rays were taken, Dr. DeSantis glanced at those and said, nonchalantly, "You're missing about half the cartilage in your right knee." Without providing any further details about what this meant or how it might progress, he mentioned only three treatment options, ibuprofen, cortisone shots, and total knee replacement. He told me he could do a cortisone injection that day, but that he doubted it would make much difference. I asked what cortisone was and what it did and the only additional information he provided was "It might make it hurt less." I asked for information about the total knee replacement and he said, without any explanation, that he wouldn't consider that for another ten years. When I asked why he wouldn't consider it for another ten years, his response was simply "You don't need it." That conclusion seemed premature to me, since he hadn't asked me any questions about my quality of life, nor even viewed all my tests and their results.
I attempted to ask more questions about the total knee replacement, as well as the MRI results that he had neither viewed nor mentioned, but he seemed to have become angry with me. His face reddened, his voice raised, his body posture became aggressive and he began attempting to belittle and demean me. He called my questions and comments "stupid." He dismissed my pain as insignificant because I choose not to take the maximum daily dose of ibuprofen every day. Dr. DeSantis went on to criticize my physician-recommended use of cannabis for pain management, saying "Cannabis doesn't do anything, but you take THAT every day." When I brought up my mobility issues, he dismissed them, grumbling "You walked in here just fine," even though I am nearly certain he did not witness my entrance.
I was so shocked by his behavior that I asked "Have I somehow offended you by asking questions about my health and treatment options?" He shouted "You haven't asked me anything! You're just telling me things and you don't know what you're talking about!" I saw no point in continuing an appointment with a doctor who was being, in my opinion, both hostile and abusive. I told him I thought his behavior was completely inappropriate and I left, knowing nothing more about my condition than I had known before I entered his office. Now, I'm faced with more delays in my treatment and disruptions to my life while I await approval to see a different, hopefully more professional and compassionate, orthopedic specialist.
Last week, I was referred to Dr. John G. DeSantis of Desert Orthopedic Center in La Quinta, CA, for evaluation and treatment of severe knee pain accompanied by moderate-to-severe mobility issues. I picked up copies of me MRI's and x-rays and the accompanying written results a couple of days prior to my appointment and saw there were listed on those results several abnormalities I didn't understand. I went to Dr. DeSantis expecting clear explanations of each of those abnormalities, as well as information regarding how I developed those issues, whether they could be reversed or repaired, how they might impact my life in the future, all available treatment options, and advice as to the best course of treatment and/or any lifestyle changes that may improve my quality of life. Dr. DeSantis fell far short of meeting any of those expectations.
Upon meeting me, Dr. DeSantis did not seem at all familiar with my case. He took a glance at only one of the three x-rays I'd provided and then ordered two more x-rays to be performed there. After the new x-rays were taken, Dr. DeSantis glanced at those and said, nonchalantly, "You're missing about half the cartilage in your right knee." Without providing any further details about what this meant or how it might progress, he mentioned only three treatment options, ibuprofen, cortisone shots, and total knee replacement. He told me he could do a cortisone injection that day, but that he doubted it would make much difference. I asked what cortisone was and what it did and the only additional information he provided was "It might make it hurt less." I asked for information about the total knee replacement and he said, without any explanation, that he wouldn't consider that for another ten years. When I asked why he wouldn't consider it for another ten years, his response was simply "You don't need it." That conclusion seemed premature to me, since he hadn't asked me any questions about my quality of life, nor even viewed all my tests and their results.
I attempted to ask more questions about the total knee replacement, as well as the MRI results that he had neither viewed nor mentioned, but he seemed to have become angry with me. His face reddened, his voice raised, his body posture became aggressive and he began attempting to belittle and demean me. He called my questions and comments "stupid." He dismissed my pain as insignificant because I choose not to take the maximum daily dose of ibuprofen every day. Dr. DeSantis went on to criticize my physician-recommended use of cannabis for pain management, saying "Cannabis doesn't do anything, but you take THAT every day." When I brought up my mobility issues, he dismissed them, grumbling "You walked in here just fine," even though I am nearly certain he did not witness my entrance.
I was so shocked by his behavior that I asked "Have I somehow offended you by asking questions about my health and treatment options?" He shouted "You haven't asked me anything! You're just telling me things and you don't know what you're talking about!" I saw no point in continuing an appointment with a doctor who was being, in my opinion, both hostile and abusive. I told him I thought his behavior was completely inappropriate and I left, knowing nothing more about my condition than I had known before I entered his office. Now, I'm faced with more delays in my treatment and disruptions to my life while I await approval to see a different, hopefully more professional and compassionate, orthopedic specialist.
Giovanni Anthony Knapp (14.11.2016 19:04)
Dear fellow pain patients, I have been to many doctors since my injuries. Not once have I ever I felt as I do with Dr. Cassim. He is one thoughtful and caring professional which does all that he can with current technological standards. He actually cares and always makes an effort to smile everytime I see him. I have not had any of the issues with the office staff as described by other pain patients who go to Desert Orthopedic.
Peace & Love for all!
-Geo
Dear fellow pain patients, I have been to many doctors since my injuries. Not once have I ever I felt as I do with Dr. Cassim. He is one thoughtful and caring professional which does all that he can with current technological standards. He actually cares and always makes an effort to smile everytime I see him. I have not had any of the issues with the office staff as described by other pain patients who go to Desert Orthopedic.
Peace & Love for all!
-Geo
Gail Williamson (31.08.2016 01:07)
I absolutely agree with the praise for Dr. Cassim. He is a very caring Doctor.
However - the entire team of office personnel (including schedulers) leaves a lot to be desired. The office manager has a lot of work to do to rectify the uncaring, "story" telling personnel working for her/him. I for one will not be going back to Dr. Cassim because of their overall attitude. Sorry, Dr. Cassim - you did your best.
I absolutely agree with the praise for Dr. Cassim. He is a very caring Doctor.
However - the entire team of office personnel (including schedulers) leaves a lot to be desired. The office manager has a lot of work to do to rectify the uncaring, "story" telling personnel working for her/him. I for one will not be going back to Dr. Cassim because of their overall attitude. Sorry, Dr. Cassim - you did your best.
