Justin Lam (23.05.2017 03:28)
Mark and his team always go beyond expectations to help. I really appreciate hearing a familiar voice when I have a question or want a second opinion. To be honest, most people (including myself) rarely need to make a call to their insurance provider, but having someone you can count on when you need it changes EVERYTHING. Bottom line - I've referred Mark to friends & family for years without hesitation!!
Gary Pearce (20.05.2017 18:46)
Rafail Insurance has been a pleasure to work with in meeting our family's insurance needs by helping out in a timely manner & taking the time to explain the options that were available to us. They also conduct themselves in a very personable manner that makes it a pleasure to do business with their group. I highly recommend going through Rafail Insurance Group for all of your insurance necessities.
jene washington (16.05.2017 22:50)
The Rafail Insurance Group is the "real deal". Elaine is a very skilled professional/agent; she was knowledgeable and very responsive to what I needed. Mark Rafail, the owner, was friendly and very sincere about making sure his agency provided great services. I was referred by a friend and I'm so happy she told me about them.
Tobi Troxell (01.05.2017 22:34)
I just changed my car, homeowners and flood insurance to this group. I could not be more happy with the service Rafail Insurance Group provides. Everyone in the office is friendly, professional and knowledgeable; especially Elaine. She is one of the most patient people I have ever met. She spent a lot of time with me and answered all of my questions and concerns. She was able to address most of my concerns and when she did not know the answer, she pulled out all of her resources to get to the bottom of it. I highly recommend them.
Juan Pablo Macin Moreno (01.06.2016 00:28)
I acquired both, the Renters Insurance and my car insurance with Rafail Insurance Group and I am extremely happy with the service. Elaine has been very efficient and very effective. I am definitely going to keep renewing with them. Thank you very much for the great service.