Matt K (15.11.2017 02:07)
Well, I don't know what poor Nicole's problem was, but I've been going to Midwest Dental for over 20 years and have never had a bad experience. I have seen the young hygienists come, get experience, and move on. I've seen a handful of dentists come and go. All the while a very positive experience. I have never felt they were trying to rip me off, overcharge my insurance, or otherwise give me anything less than 100% professionalism. The cleanings I've received were aggressive (much more than a waterpick, Nicole), and I've been scolded for not flossing, because as one hygienist put it, "I don't want to see all my hard work go to waste." Thank you, Midwest Dental, for taking better care of my teeth than I do.
Nicole (31.10.2017 17:11)
If I could give them a negative star review I would... Went there for a cleaning and it was the worst cleaning I've ever had. Hygenist only used a water pick to clean, did not leave with that "deep clean" feel. She was very nice but kept trying to sell me on all of the extra add ons and products they sell. Dentist came in and said I had something wrong with every one of my teeth and that I would need to come in for 8 follow up appointments in order for everything to be fixed. I've been having cleanings done every 6 months for years and there has never been anything wrong. The very next day I went to a different dentist office for a second opinion and was told everything was fine. Midwest Dental is just a chain that's looking to scam you and your insurance company. Don't waste your time.
Jen D (27.09.2017 16:20)
I can't say I enjoy going to the dentist, however, when I do have an appointment, I am greeted with smiles, courtesy, and friendship. The staff at Midwest Dental are professional, genuine, and caring.
Tim Cook (01.08.2017 16:51)
I have been going here for a very long time. Every time I go in, I enjoy the personal experience and the care they all give me. I wouldn't dream of going anywhere else!
Kelly Behnke (08.05.2017 01:03)
I have nerve damage in my jaw area, so dentists are even more of a "pain" for me. Kathy has been great. I have been to many dentists, and none have taken the time to be sensitive to my damage. She always takes her time, and will check in with me on how the pain is going. I will not see another hygienist as she has been great and understanding.
If I say I haven't been flossing much, she doesn't make it negative, she tells me all the positives and makes sure to explain that i'm flossing and brushing correctly.
For the dentist being a place that is not a joy to a lot of people, i can say that they have been great with me and I will continue to work with Kathy.