Animal Urgent Care
| 3635 Sycamore Dairy Road # 201, Fayetteville |
5 priser
6.40/10.00 |
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+1 910-864-2844 |
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Animal Urgent Care på kartet
Vurdering
Roberto Serrano (29.10.2017 09:39)
My sincerest appreciation to Dr Davis and the awesome staff at Animal Urgent Care of Fayetteville for providing such exceptional care to my beloved yorkie, Sophie, during our emergency visit. We arrived at 1am under so much stress due to a severe and possibly life threatening allergic reaction and within seconds of our arrival the Vet Tech rushed her to a room and they managed to stabilize the symptoms while continuing to work on her until she was no longer in danger nor major discomfort. I couldn't have asked for a better experience during this awful ordeal. Again, thank you for all you do!
My sincerest appreciation to Dr Davis and the awesome staff at Animal Urgent Care of Fayetteville for providing such exceptional care to my beloved yorkie, Sophie, during our emergency visit. We arrived at 1am under so much stress due to a severe and possibly life threatening allergic reaction and within seconds of our arrival the Vet Tech rushed her to a room and they managed to stabilize the symptoms while continuing to work on her until she was no longer in danger nor major discomfort. I couldn't have asked for a better experience during this awful ordeal. Again, thank you for all you do!
Audrey Atwell (07.10.2017 16:40)
I should have listened to the reviews. What's the price for your pet's life? Do not bring your animal here. I'm going to petition through the base that this facility be placed on the Fort Bragg blacklist, due to their business practices. If spending $911.79 to bring a sick animal home doesn't scare you, then take the risk. This facility takes advantage of people by playing on their emotions and love for their pet and capitalizes on a bad situation. Everything is about money, (not the health/welfare of your animal), and the prices are astronomical. I brought my cat here last night, because he was having trouble breathing. Right off the bat, I was charged $660.00 just to figure out what was wrong with him. They did chest X-rays, and it was determined that he had fluid/puss in his lungs. They drained the fluid, which I am thankful for, and then slapped me with an outrageous estimate for his continued care. The "worst case" quote they gave me was over $4,000 (if you include the $660.00 I already paid), and the "best case" quote was over $2,200 (including the $660.00) for him to receive treatment through Sunday...AND I would still need to take him to his regular vet on Monday. There is nothing they did that should have cost that much money. I understand that this is an emergency veterinary facility, and was prepared for higher prices, but not this high! My cat's treatment plan essentially consisted of supportive care and administration of antibiotics/oxygen. When I was given the quote I replied "I can't pay that. I can't afford any of that. Just give me antibiotics. I'm taking him home. If he's going to die, I'd rather him die at home with his family." Everything they were trying to charge us for, except the oxygen, I could do for him at home. The Vet Tech acted condescending and rude towards me when I told her I was taking him home and literally said "well, I guess we'll just see what happens then". As if I want to to take my baby home and make that decision. I was so angry and hurt that his life and well-being essentially boiled down to greedy people who were trying to take advantage of us and the situation. Then the vet said "we have Care Credit and you could get a loan for his treatment." I looked at her and said, I have three kids. I already know about Care Credit, because that one (pointing towards my daughter) has braces I'm already paying for. My daughter's entire two year braces treatment program didn't cost as much as two nights for my cat to be cared for in this facility. I love my cat, but I can't pay that much money for a vet bill. I ended up paying another $251.79 for his antibiotics/fluid drainage treatment, rounding out the night with a $911.79 total bill, just to bring my sick cat home where he might die anyway. He is doing better today. I hope he pulls through it this weekend.
I should have listened to the reviews. What's the price for your pet's life? Do not bring your animal here. I'm going to petition through the base that this facility be placed on the Fort Bragg blacklist, due to their business practices. If spending $911.79 to bring a sick animal home doesn't scare you, then take the risk. This facility takes advantage of people by playing on their emotions and love for their pet and capitalizes on a bad situation. Everything is about money, (not the health/welfare of your animal), and the prices are astronomical. I brought my cat here last night, because he was having trouble breathing. Right off the bat, I was charged $660.00 just to figure out what was wrong with him. They did chest X-rays, and it was determined that he had fluid/puss in his lungs. They drained the fluid, which I am thankful for, and then slapped me with an outrageous estimate for his continued care. The "worst case" quote they gave me was over $4,000 (if you include the $660.00 I already paid), and the "best case" quote was over $2,200 (including the $660.00) for him to receive treatment through Sunday...AND I would still need to take him to his regular vet on Monday. There is nothing they did that should have cost that much money. I understand that this is an emergency veterinary facility, and was prepared for higher prices, but not this high! My cat's treatment plan essentially consisted of supportive care and administration of antibiotics/oxygen. When I was given the quote I replied "I can't pay that. I can't afford any of that. Just give me antibiotics. I'm taking him home. If he's going to die, I'd rather him die at home with his family." Everything they were trying to charge us for, except the oxygen, I could do for him at home. The Vet Tech acted condescending and rude towards me when I told her I was taking him home and literally said "well, I guess we'll just see what happens then". As if I want to to take my baby home and make that decision. I was so angry and hurt that his life and well-being essentially boiled down to greedy people who were trying to take advantage of us and the situation. Then the vet said "we have Care Credit and you could get a loan for his treatment." I looked at her and said, I have three kids. I already know about Care Credit, because that one (pointing towards my daughter) has braces I'm already paying for. My daughter's entire two year braces treatment program didn't cost as much as two nights for my cat to be cared for in this facility. I love my cat, but I can't pay that much money for a vet bill. I ended up paying another $251.79 for his antibiotics/fluid drainage treatment, rounding out the night with a $911.79 total bill, just to bring my sick cat home where he might die anyway. He is doing better today. I hope he pulls through it this weekend.
Bryce Neier (26.08.2017 21:47)
These folks rock! I took my 7 month old Lab today for a major ear infection. I have also taken our other dogs
there for emergency care, some of it very serious. It's super clean in there, very welcoming, and the staff and Vets are super caring. I called this am and they said we do "walk ins" . I got there and smooth as silk. Very detailed care. I love these guys. Last year, I found a bird in my yard, it had been attacked, I took it there, regrettably, it could not be helped, and they had to put it to sleep but stopped everything they were doing to help me and the bird. I am grateful they are available .
Bryce D Neier
These folks rock! I took my 7 month old Lab today for a major ear infection. I have also taken our other dogs
there for emergency care, some of it very serious. It's super clean in there, very welcoming, and the staff and Vets are super caring. I called this am and they said we do "walk ins" . I got there and smooth as silk. Very detailed care. I love these guys. Last year, I found a bird in my yard, it had been attacked, I took it there, regrettably, it could not be helped, and they had to put it to sleep but stopped everything they were doing to help me and the bird. I am grateful they are available .
Bryce D Neier
Stephanie Garcia (21.08.2017 02:31)
This morning my dog went outside when she came back in something had bite her, her face was swelling up so I rushed her to this vet being mine was closed of course on Sunday. When I got there no one was sitting at the desk I had knock on window for someone to come up. The front desk lady looked my dog said she they would give her shot. I was never informed in cost of this manner. More upset of that what if didn't have the money to cover my bill and wasn't informed. The front desk lady walked her to back I wasn't allowed to go back with her I'm uneasy about that not seeing my dog get looked over. She then brought her to me I asked what it was and she just could inform me they gave her shot to wait 30 minutes to make sure the hives went down. I waited 30 minutes no one was at front desk nor came back check on my dog. I went front desk tried get someone attention for about 15 mins before someone finally came. No vet came out to see me or check my dog again another lady gave me my bill she Informed me it was 111$ I asked why when I haven't seen vet seen my dog get examined that was crazy. I understand it's emergency vet but I'm being charged that vet looked over my dog I hadn't seen they could have least talked to myself. She got attitude with me I asked her no too I was questioning due no one explained the cost and I didn't speak with vet or my dog get examined after the 39 minutes I waited. Im guessing she was mad I was questioning my bill when no vet ever talked me or came back examined my dog. She told me she been up all night I didn't need get attitude with her. After signing I asked for my card back she was holding she said I need receipt I slide under window she threw my receipt under the counter and proceeded to tell me as quoted that god sakes I needed to grow the f*** up and walked back to the back. I called back to report her to the manger later they then proceeded to tell me that they don't know why vet did not see me and also informed me there was discharge instruction to give her medication every so many hours for so many days. And then informed me what type shot my dog was given and what side affects was. I'm very upset the at face none this information was given to me bout my dog and vet never spoke me along with an employee cussing at myself. I will never go back this vet I would give no stars if that was an option. They did not even comment on how I was talked to or why my instructions was not given to me other then vet might have been busy. Highly upset.
This morning my dog went outside when she came back in something had bite her, her face was swelling up so I rushed her to this vet being mine was closed of course on Sunday. When I got there no one was sitting at the desk I had knock on window for someone to come up. The front desk lady looked my dog said she they would give her shot. I was never informed in cost of this manner. More upset of that what if didn't have the money to cover my bill and wasn't informed. The front desk lady walked her to back I wasn't allowed to go back with her I'm uneasy about that not seeing my dog get looked over. She then brought her to me I asked what it was and she just could inform me they gave her shot to wait 30 minutes to make sure the hives went down. I waited 30 minutes no one was at front desk nor came back check on my dog. I went front desk tried get someone attention for about 15 mins before someone finally came. No vet came out to see me or check my dog again another lady gave me my bill she Informed me it was 111$ I asked why when I haven't seen vet seen my dog get examined that was crazy. I understand it's emergency vet but I'm being charged that vet looked over my dog I hadn't seen they could have least talked to myself. She got attitude with me I asked her no too I was questioning due no one explained the cost and I didn't speak with vet or my dog get examined after the 39 minutes I waited. Im guessing she was mad I was questioning my bill when no vet ever talked me or came back examined my dog. She told me she been up all night I didn't need get attitude with her. After signing I asked for my card back she was holding she said I need receipt I slide under window she threw my receipt under the counter and proceeded to tell me as quoted that god sakes I needed to grow the f*** up and walked back to the back. I called back to report her to the manger later they then proceeded to tell me that they don't know why vet did not see me and also informed me there was discharge instruction to give her medication every so many hours for so many days. And then informed me what type shot my dog was given and what side affects was. I'm very upset the at face none this information was given to me bout my dog and vet never spoke me along with an employee cussing at myself. I will never go back this vet I would give no stars if that was an option. They did not even comment on how I was talked to or why my instructions was not given to me other then vet might have been busy. Highly upset.
Ashlee Hallman (29.07.2017 10:48)
I have had to use this emergency vet 4 times.. the most recent being today! First I must say that some of these reviews leave me scratching my head!!! All these people saying you have to pay upfront... No you don't!!! Not once have I had to pay anything up front... In fact when they give you choices on what you want to do they give you a written up estimate for each thing so you can choose what best suits your budget!! Every single time my pets were taken care of and I never had a problem!!! Yes they are more expensive than a regular vet, however, they are open on the weekends when other vets don't want to work, and things are more expensive that way!!! It's no different than a human going to their own doctor is going to be cheaper than going to the emergency room!!! People you need to get a grip!! There are things such as pet insurance, and Care Credit that help pay for things you may not be able to afford all at once... Same with humans! We treat our pets as if they are our babies and our family members, and so do they!! I don't have a complaint! And just like people complaining about wait times... It is an EMERGENCY VET, they are going to take the more dire cases before simple ones!!! They are kind enough to provide a sign in the waiting area that not only explains that urgent cases will be taken first, but they also provide a sign that says all payments are due in full before you leave! Thank You Animal Urgent Care for taking care of the needs of my pet, and taking time to ensure I can choose the treatment plan that best suits my budget! You do amazing work and don't let other people's negativity drag you down! Now that is not to say that a few people haven't had bad experiences!! I am more talking about people that seem to lack common sense in how your business should be run!!! Thanks again!! Ashlee Hallman
I have had to use this emergency vet 4 times.. the most recent being today! First I must say that some of these reviews leave me scratching my head!!! All these people saying you have to pay upfront... No you don't!!! Not once have I had to pay anything up front... In fact when they give you choices on what you want to do they give you a written up estimate for each thing so you can choose what best suits your budget!! Every single time my pets were taken care of and I never had a problem!!! Yes they are more expensive than a regular vet, however, they are open on the weekends when other vets don't want to work, and things are more expensive that way!!! It's no different than a human going to their own doctor is going to be cheaper than going to the emergency room!!! People you need to get a grip!! There are things such as pet insurance, and Care Credit that help pay for things you may not be able to afford all at once... Same with humans! We treat our pets as if they are our babies and our family members, and so do they!! I don't have a complaint! And just like people complaining about wait times... It is an EMERGENCY VET, they are going to take the more dire cases before simple ones!!! They are kind enough to provide a sign in the waiting area that not only explains that urgent cases will be taken first, but they also provide a sign that says all payments are due in full before you leave! Thank You Animal Urgent Care for taking care of the needs of my pet, and taking time to ensure I can choose the treatment plan that best suits my budget! You do amazing work and don't let other people's negativity drag you down! Now that is not to say that a few people haven't had bad experiences!! I am more talking about people that seem to lack common sense in how your business should be run!!! Thanks again!! Ashlee Hallman
