Kool Smiles Dentist
| 400 East Diamond Avenue, Evansville |
5 priser
6.80/10.00 |
|
+1 812-618-4635 |
|
Kool Smiles Dentist på kartet
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SMR (25.10.2017 16:50)
Im very disappointed in the way the dentist and the dental assistant dealt with my child. They had no empathy for her pain and was literally being bullied. "You need to brush your teeth more often." She was making pain noises the dentist gets angry at her slaps his hand on his leg and telks her she is 12 and to not be so whiney! Wow. Never in my life have i seen an office with no kind of empathy for a little girl who was already frightened and emotional. Horrible experience!
Im very disappointed in the way the dentist and the dental assistant dealt with my child. They had no empathy for her pain and was literally being bullied. "You need to brush your teeth more often." She was making pain noises the dentist gets angry at her slaps his hand on his leg and telks her she is 12 and to not be so whiney! Wow. Never in my life have i seen an office with no kind of empathy for a little girl who was already frightened and emotional. Horrible experience!
Kristine Markle (16.09.2017 19:33)
The Best experience always. Respectful to All the needs of client and family. Love All the Staff.
The Best experience always. Respectful to All the needs of client and family. Love All the Staff.
Heather Nunley (27.07.2017 18:45)
My Daughter and I just love this place. She loves how nice everyone is! The play ground inside the office. The toy they give her when she is all done! I love it hear because they are very experienced and professional. They were very thorough in explaining to me the treatment that my daughter needed. I love how they made her feel very comfortable and like she was at home not stressing out to be at the dentist
My Daughter and I just love this place. She loves how nice everyone is! The play ground inside the office. The toy they give her when she is all done! I love it hear because they are very experienced and professional. They were very thorough in explaining to me the treatment that my daughter needed. I love how they made her feel very comfortable and like she was at home not stressing out to be at the dentist
anna dazzo (04.06.2017 08:59)
I was very impressed with the dentist and dentist assistant that took care of my 12year old daughter. They took the time to fix her damaged teeth and made her smile beautiful again. They made her and I both feel comfortable and reassured my daughter many times how well she was doing. The assistant was humming songs from radio which made my girl feel more relaxed and comfortable because she also enjoys singing and music. It was perfect. And the ladies at front desk were also friendly and very polite and curtious time during our visits. Would highly recommend this location at Kool Smiles to my family and friends in the future.
I was very impressed with the dentist and dentist assistant that took care of my 12year old daughter. They took the time to fix her damaged teeth and made her smile beautiful again. They made her and I both feel comfortable and reassured my daughter many times how well she was doing. The assistant was humming songs from radio which made my girl feel more relaxed and comfortable because she also enjoys singing and music. It was perfect. And the ladies at front desk were also friendly and very polite and curtious time during our visits. Would highly recommend this location at Kool Smiles to my family and friends in the future.
Jennifer Richard (26.04.2017 22:18)
I rarely leave bad reviews but I feel as though this situation was sever enough for me to do so in order to prevent other parents from having similar experiences. About six months ago I brought my then 2 year old daughter Lily in for a check-up. The hygienist that saw her was named Jessica. My daughter did well for the first part of the check up, but towards the end she start getting fussy. Jessica spoke to my 2 year in a very rude manner, with a stern and forceful voice as though she was in a rush and did not have the time nor patience to handle the situation. She told her "You NEED to sit still!" "There are babies that do better than you!" She was cold and showed no regard for the fact that she was working with a 2 year old.
They were very busy that day so I tried to justify it as she was just flustered and in a rush. I decided to give her a second chance and brought my daughter back in today for another check up. Today, we were the only ones in the back room as they were very slow and therefore, should have not been in any kind of rush.
Again, we had Jessica as our hygienist. Today she was even more so rude, impatient, and forceful with my young child. My daughter sat through having her teeth cleaned without moving at all. It wasn't until she started polishing with paste that my daughter began choking on the excess paste and spit that Jessica began forcefully telling her to "STOP moving!" She again told her (just as last time) that "There are babies that do better than you, you are too old to be moving like this!" My daughter was chocking on the paste and began to spit up. Jessica then said, "That is DISGUSTING! You just spit on me!"
At this point my daughter had turned her head away from Jessica. She forcefully grabbed each side of my daughters face which her fingers digging into her cheeks and pulled her face back towards her saying "You need to STOP turning your head!"
I immediately picked my daughter up and politely told her that we were done and we would be going somewhere else. She replied with "Well she can't spit in my face like that, it's disgusting."
This woman does not have the patience to be working with children. My 3 year old did not purposefully spit in her face. She was chocking on the paste and began spitting up. The fact that she felt it was OK to speak to my 3 year old the way she did, and then forcefully grab her face is completely unacceptable.
I have filed a complain with the main corporate headquarters and plan to follow-up with them to make sure my complain was taken seriously. I hope that this review helps as a warning to other parents.
- Jennifer Richard
I rarely leave bad reviews but I feel as though this situation was sever enough for me to do so in order to prevent other parents from having similar experiences. About six months ago I brought my then 2 year old daughter Lily in for a check-up. The hygienist that saw her was named Jessica. My daughter did well for the first part of the check up, but towards the end she start getting fussy. Jessica spoke to my 2 year in a very rude manner, with a stern and forceful voice as though she was in a rush and did not have the time nor patience to handle the situation. She told her "You NEED to sit still!" "There are babies that do better than you!" She was cold and showed no regard for the fact that she was working with a 2 year old.
They were very busy that day so I tried to justify it as she was just flustered and in a rush. I decided to give her a second chance and brought my daughter back in today for another check up. Today, we were the only ones in the back room as they were very slow and therefore, should have not been in any kind of rush.
Again, we had Jessica as our hygienist. Today she was even more so rude, impatient, and forceful with my young child. My daughter sat through having her teeth cleaned without moving at all. It wasn't until she started polishing with paste that my daughter began choking on the excess paste and spit that Jessica began forcefully telling her to "STOP moving!" She again told her (just as last time) that "There are babies that do better than you, you are too old to be moving like this!" My daughter was chocking on the paste and began to spit up. Jessica then said, "That is DISGUSTING! You just spit on me!"
At this point my daughter had turned her head away from Jessica. She forcefully grabbed each side of my daughters face which her fingers digging into her cheeks and pulled her face back towards her saying "You need to STOP turning your head!"
I immediately picked my daughter up and politely told her that we were done and we would be going somewhere else. She replied with "Well she can't spit in my face like that, it's disgusting."
This woman does not have the patience to be working with children. My 3 year old did not purposefully spit in her face. She was chocking on the paste and began spitting up. The fact that she felt it was OK to speak to my 3 year old the way she did, and then forcefully grab her face is completely unacceptable.
I have filed a complain with the main corporate headquarters and plan to follow-up with them to make sure my complain was taken seriously. I hope that this review helps as a warning to other parents.
- Jennifer Richard
