Villa-O
| 4514 Travis Street #132, Dallas |
5 priser
6.40/10.00 |
|
+1 214-780-1880 |
|
Villa-O på kartet
Vurdering
Carie Cole (08.10.2017 23:21)
This place is ideal for brunch. The food is EXCEPTIONAL!! The service is impeccable. Love this place!
This place is ideal for brunch. The food is EXCEPTIONAL!! The service is impeccable. Love this place!
Jason Haynes (17.07.2017 23:14)
Each year we come to celebrate our birthday with a weekend brunch. Yesterday we were there for my wife's birthday. We had reserved a high-top bar table for our group to gather around. We had arrived 20 minutes before our reservation was scheduled and we were told that we had no such reservation, but we could split the group into lots of tables scattered around the restaurant if we wanted. After several attempts to resolve this situation with the women at the front desk, we decided to try to have people just sit at the bar. We began ordering drinks and food as our group arrived. We ended up having about 12 people at this point, so the bar was getting a little cramped. All of the high-top bar tables were still empty. We approached the front desk once again to see what could be done. This time we brought the reservation receipt showing that we did, in fact, have a reservation that specified a high-top bar table. Forced to confront the error, we were then begrudgingly given the table closest to the kitchen - furthest from our group at the bar. The women at the front desk were needlessly rude and still refused to acknowledge the error, even after bringing proof. No apology was offered, no compensation, no attempt to rectify the error. The gentlemen working the bar, Carlos and Jerry, in particular, were the only ones that seemed to understand the issue. They continued working to be sure they were doing everything they could to help the situation. I sincerely thank them for their commitment to providing outstanding service.
That being said, this is the last birthday we'll be celebrating with you guys. Dallas is full of restaurants that value their customers and understand customer service.
Each year we come to celebrate our birthday with a weekend brunch. Yesterday we were there for my wife's birthday. We had reserved a high-top bar table for our group to gather around. We had arrived 20 minutes before our reservation was scheduled and we were told that we had no such reservation, but we could split the group into lots of tables scattered around the restaurant if we wanted. After several attempts to resolve this situation with the women at the front desk, we decided to try to have people just sit at the bar. We began ordering drinks and food as our group arrived. We ended up having about 12 people at this point, so the bar was getting a little cramped. All of the high-top bar tables were still empty. We approached the front desk once again to see what could be done. This time we brought the reservation receipt showing that we did, in fact, have a reservation that specified a high-top bar table. Forced to confront the error, we were then begrudgingly given the table closest to the kitchen - furthest from our group at the bar. The women at the front desk were needlessly rude and still refused to acknowledge the error, even after bringing proof. No apology was offered, no compensation, no attempt to rectify the error. The gentlemen working the bar, Carlos and Jerry, in particular, were the only ones that seemed to understand the issue. They continued working to be sure they were doing everything they could to help the situation. I sincerely thank them for their commitment to providing outstanding service.
That being said, this is the last birthday we'll be celebrating with you guys. Dallas is full of restaurants that value their customers and understand customer service.
Phillip Graham (24.05.2017 19:55)
There are not many places around Dallas where you can get a bottomless mimosa brunch for just $12 with the purchase of an entree. My friends and I have worked our way across the entire menu and have never had food that wasn't both delicious and uniquely presented. If you go, ask for Nathan! He is the best waiter and always makes you feel welcomed.
There are not many places around Dallas where you can get a bottomless mimosa brunch for just $12 with the purchase of an entree. My friends and I have worked our way across the entire menu and have never had food that wasn't both delicious and uniquely presented. If you go, ask for Nathan! He is the best waiter and always makes you feel welcomed.
Hallie McCartney (02.05.2017 18:06)
Maybe it was just the lunch vibe or maybe it was what I ordered, but my experience was just okay. Pasta seemed under cooked but the flavor was good. The waiter was attentive for being the only one in the area. The outside seating was nice for the weather. I have heard great things for brunch so maybe that is what I will do next time.
Maybe it was just the lunch vibe or maybe it was what I ordered, but my experience was just okay. Pasta seemed under cooked but the flavor was good. The waiter was attentive for being the only one in the area. The outside seating was nice for the weather. I have heard great things for brunch so maybe that is what I will do next time.
Chelsea Kilburn (01.04.2017 20:21)
Our group of 6 was one of the first patrons to arrive. The service started slow, and as the restaurant filled, became slower. Bottomless mimosas? Well, that's great and all, but if it takes 30 minutes to get a refill, it's not really worth the money. The waitress has been paying wonderful attention to other 'older' patrons, and basically disregarding our table of thirty-somethings. If we ever asked for anything (syrup for our waffles, a refill on our drinks), it was met with a snide remark, basically an excuse for poor service.
Our group of 6 was one of the first patrons to arrive. The service started slow, and as the restaurant filled, became slower. Bottomless mimosas? Well, that's great and all, but if it takes 30 minutes to get a refill, it's not really worth the money. The waitress has been paying wonderful attention to other 'older' patrons, and basically disregarding our table of thirty-somethings. If we ever asked for anything (syrup for our waffles, a refill on our drinks), it was met with a snide remark, basically an excuse for poor service.
