William B (31.10.2017 23:05)
I would give zero stars if I could. I brought Flex into the vet for a seizure. Paid around $600 for all sorts of tests and was told to monitor him. Two months later he stopped eating. Again, I brought him in and paid for X-rays, exam, lab work etc. I was told to watch him. I said run whatever is necessary since he was like my child. Two days later I was told he had pancreatitis and I was sold $100 in meds. 24 hours later he passed. He died within minutes of my rushing him to a hospital. Something didn’t make sense. I asked City Cats how could he just die from pancreatitis. I was told he probably had spleen cancer via email. When I asked why didn’t someone tell me I didn’t get a response. I have medical contacts and sent his exam and X-rays to another vet that runs a hospital. She responded he had spleen cancer and a vet tech could have diagnosed this. She informed me that is was malpractice to not disclose this. I took the high road and met with the city cats instead of filing complaints etc. They blamed a temp. So I went to the temp. Moments ago the temp blamed city cats. Sadly I lost Flex and tried to be kind to a business however these things do not work. I was charged over $1000 and not even offered a refund. I will be filing a complaint with the IDPFR and I hope no one makes the same mistake I did. Don’t go here. They charge for tests and don’t even have the decency to tell you the results that matter.
Matt Staub (18.10.2017 04:23)
This place is awesome. Twice now they got us in last minute. Both the staff and vets are extremely nice and welcoming.
Mona Avila (06.10.2017 19:06)
I have been taking my cats to this location since 1991. Staff is great a bit pricey but they take great attention and care.
Armin Klomsdorf (28.07.2017 21:14)
Great first experience with my cat Lani. She needed dental cleaning and staff and Vet treated her very well. Caring practice with reasonable prices.
Michelle Jerge (05.07.2017 15:42)
Best location to take your cat. I've gone to 2 other places around the city and most only cater to dogs. This place only serves cats.