Danny G (18.04.2017 19:33)
Horrible communication. I went for my LASIK consultation about a month ago, was told I would get a follow up phone call the following week with more information regarding pricing and scheduling. That entire week went by, and I did not receive any phone calls from Vision One. I called the following Monday and mentioned this, and was told I would get a call later in the week. This kept going on and on. I made 3 calls in attempt to get information following my consultation and never got a call back. The consultation itself went well and I was really happy with it, but they dropped the ball on this... Shame to lose a customer in such a careless manner. I totally lost interest in Vision One because of this experience.
Brianna Schmidt (17.10.2016 01:33)
I had the ideal surgery here. My vision was a -2.5 and now I have 20/15 vision and can even read a few letters on the 20/10 line! The surgery took less than 5 minutes, it was overall pain free even after the numbing drops wore off. The next day I woke up like nothing had happened and went for my follow up exam with perfect vision. I followed their post op instructions and had no problems, not even halos. I couldn't be happier (unless I had known the surgery was only in Lombard so I had to Uber to and from, but otherwise it was perfect)
Jen Evola (21.03.2016 05:39)
I recently had LASIK eye surgery at the Lombard location. What a great experience! Half of these negative reviews that I have read make no sense to me. They all had good results but complain about the stupidest things. In my opinion, The staff was very friendly and talked you through the surgery. I definitely was very anxious pre surgery but during surgery Dr. Burger, and his staff talked me through it. Surgery was very short, about 10 minute long, and pain free! I followed exactly what the doc told me post surgery and woke up being able to see almost 20/20. I had a very high prescription and basically was blind as a bat without glasses or contacts. Such a great feeling to be able to see once I woke up in the morning. The next morning went for a follow up visit with Dr. Brand at their Arlington Heights location and everything looked good. A day and a half post op my eyes feel great and can see almost perfectly. A few more days and I should be able to see 20/20! If anyone is considering LASIK this is the place to go!! Thanks again for a great experience!!!
Oscar Mora (20.08.2015 06:19)
Came here after I saw all the good reviews online and are they accurate.
The staff here is very friendly, they treat you with nothing but respect. Dr Kraff is a master at what he does. I've been wearing glasses for 15 years; got lasik a month ago, and now I'm at 20/20.
Thanks a lot to this amazing staff and Doctor