Travel Master
| 493 Broadway, Everett |
1 rente
4.00/10.00 |
|
+1 617-389-2300 |
|
Travel Master på kartet
Vurdering
Mike Hudson (07.05.2013 18:44)
This is absolutely the worst travel agency on the planet. I'm not even sure if this is actually a legitimate business, based on the quality of service and the treatment I got there.
They agreed to help me arrange travel for a very important event and then just stopped returning my calls for five days. Meanwhile, I had people counting on the travel as they were coming from all over the world for an important conference. This agency put me in a real bind by ignoring my calls and emails and then finally when I contacted them, they said they would not work with me. When I asked why, they said I had called other travel agents in the area (cheated on them I guess???) and that they wouldn't work with me. I tried to explain to the woman that I called other travel agents BEFORE, when I was still shopping around. Don't I have the right to do that? She said, "I dunno, my boss doesn't want me to work with you." And that was the only explanation I got. No other reasons, no apologies, nothing. This has cost our company thousands of dollars because ticket prices went up in the meantime.
This is a sorry excuse for a company! I highly recommend that you seek other, more reputable and respectable agents to work with.
This is absolutely the worst travel agency on the planet. I'm not even sure if this is actually a legitimate business, based on the quality of service and the treatment I got there.
They agreed to help me arrange travel for a very important event and then just stopped returning my calls for five days. Meanwhile, I had people counting on the travel as they were coming from all over the world for an important conference. This agency put me in a real bind by ignoring my calls and emails and then finally when I contacted them, they said they would not work with me. When I asked why, they said I had called other travel agents in the area (cheated on them I guess???) and that they wouldn't work with me. I tried to explain to the woman that I called other travel agents BEFORE, when I was still shopping around. Don't I have the right to do that? She said, "I dunno, my boss doesn't want me to work with you." And that was the only explanation I got. No other reasons, no apologies, nothing. This has cost our company thousands of dollars because ticket prices went up in the meantime.
This is a sorry excuse for a company! I highly recommend that you seek other, more reputable and respectable agents to work with.
