DentaQuest
| 465 Medford Street #150, Charlestown |
5 priser
2.00/10.00 |
|
+1 617-886-1818 |
|
DentaQuest på kartet
Vurdering
da beagle (07.09.2017 02:20)
We were forced to change dentists when this company took over and they told my old dentist they would pay 5.00 per month for every patient assigned and not to worry that they'd make money because most wouldn't show up. The pittance they pay dentists shows in the care we've gotten - only interested in cleanings and farm out everything else. Hate this company.
We were forced to change dentists when this company took over and they told my old dentist they would pay 5.00 per month for every patient assigned and not to worry that they'd make money because most wouldn't show up. The pittance they pay dentists shows in the care we've gotten - only interested in cleanings and farm out everything else. Hate this company.
Kimberly Clayborn (05.09.2017 23:07)
Their website is the WORST-lots of miss information! The selection of providers is terrible . Just because I have Medicaid does NOT mean that I should be subject to poor quality healthcare.
Their website is the WORST-lots of miss information! The selection of providers is terrible . Just because I have Medicaid does NOT mean that I should be subject to poor quality healthcare.
Neal Amundsen (22.07.2017 23:58)
Their website is the absolute worst. 0 Functionality for subscribers. They basically only accept checks mailed in (if you ever get the right address to mail it to) & continually mess up simple requests over the phone.
Their website is the absolute worst. 0 Functionality for subscribers. They basically only accept checks mailed in (if you ever get the right address to mail it to) & continually mess up simple requests over the phone.
zelencom (01.07.2017 01:13)
Worst possible customer service! The website gives outdated and incorrect info on dentists who take the plan. So far none of them do! Then try calling. The oldest trick in the book, they leave you on hold then disconnect you. I'd rather have a root canal than deal with these folks. Wait a minute, that's not covered! Oh well. What scammers! HINT: forget the voice prompts when you call (and you will), just keep pressing '0000000" until you get a person. Then assume the position. And expect to be disconnected. I asked to be connected to a manager, got transferred to voicemail. Take a guess. This is exactly what's wrong with medical insurance in America. My advise, stop paying them. It's a scam anyway. Just matter of time before you see these thieves on '2020' being led out in handcuffs. Vote with your wallet.
Worst possible customer service! The website gives outdated and incorrect info on dentists who take the plan. So far none of them do! Then try calling. The oldest trick in the book, they leave you on hold then disconnect you. I'd rather have a root canal than deal with these folks. Wait a minute, that's not covered! Oh well. What scammers! HINT: forget the voice prompts when you call (and you will), just keep pressing '0000000" until you get a person. Then assume the position. And expect to be disconnected. I asked to be connected to a manager, got transferred to voicemail. Take a guess. This is exactly what's wrong with medical insurance in America. My advise, stop paying them. It's a scam anyway. Just matter of time before you see these thieves on '2020' being led out in handcuffs. Vote with your wallet.
Julie Wolfe (28.06.2017 22:00)
Worst dental insurance company I have ever had the displeasure of dealing with.
Horribly rude customer service, always a long wait to speak to someone on the phone, and to top it off the reps are powerless to be of any real assistance.
I signed up with them because they advertise 100% coverage of preventive care whether you go in or out of network. Turns out to be a blatant lie. They paid so little toward my cleaning and X-rays that I was stuck with a dental bill that was actually higher than it would have been if I didn't have insurance at all! My dentist's office bent over backwards to help me; they refunded the paltry amount that DentaQuest had paid, and ended up charging me the uninsured rate, which saved me hundreds of dollars.
Meanwhile, DentaQuest gets to collect my premiums for the past 7 months, and pay nothing toward my dental care.
I will be writing to their corporate office, the BBB, the attorney general, and telling everyone I know.
Worst dental insurance company I have ever had the displeasure of dealing with.
Horribly rude customer service, always a long wait to speak to someone on the phone, and to top it off the reps are powerless to be of any real assistance.
I signed up with them because they advertise 100% coverage of preventive care whether you go in or out of network. Turns out to be a blatant lie. They paid so little toward my cleaning and X-rays that I was stuck with a dental bill that was actually higher than it would have been if I didn't have insurance at all! My dentist's office bent over backwards to help me; they refunded the paltry amount that DentaQuest had paid, and ended up charging me the uninsured rate, which saved me hundreds of dollars.
Meanwhile, DentaQuest gets to collect my premiums for the past 7 months, and pay nothing toward my dental care.
I will be writing to their corporate office, the BBB, the attorney general, and telling everyone I know.
