Toros Nottingham

20A Oakdale Road, Nottingham
5 priser
4.00/10.00
+44 115 847 3440

Toros Nottingham på kartet

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CREEPER SHAFT (31.10.2017 01:14)
My very first, and last, visit to Toro's. Despite going with children we weren't given or offered a children's menu. My son has multiple allergies which can be severe and life threatening. He wanted chips to go with his steak but on asking if the chips were cooked on their own in separate fryers or shared with fish etc I was first told they were cooked separate. Then the waiter said that they sometimes get cooked with onions but that's it (son allergic), then I asked if any fish or chicken share the fryer (my son severely allergic to both!) and he said oh yes, then gave me the allergy booklet. I asked if there was any nuts or fish ingredients in the bottle of chilli sauce on the table and I was told no, just chilli. On looking at the allergy booklet it clearly stated it has fish in it!!!! Omg. A tragic death waiting to happen. It was legalised a couple of years back that businesses have to use separate fryers for separate things (fish, meat, vegetarian etc). Not the case OT Toros. I asked if they could kindly do some chips in a separate pan of new oil for son. No! I asked if he could have some corn on cob or vegetables to go with the now steak and mash - No, they don't do them! We ordered drinks x 5 costing £10 but also asked for one glass of tap water too. Again, you guessed it, NO!!! Omg I thought that by law establishments had to give you tap water on request!
To finish off was the hurry up and get out of here feeling by the waiters. They were clearing the tables whilst some of us were still eating. The bill was a lot. Way too much to go through all that again. Worst experience ever. Pretty poor and no knowledge on how important it is to know the ingredients for allergy sufferers. It was like a big inconvenience to them! I think if you check the response from Toros on the low rated reviews, they all the same, probably automated responses at that! They done care about the customers, just the money. Oh and yes, they only take cash, no cards. Is that a tax scam.....Hmmmmm.
I'll now wait for my copied and pasted response that other unhappy customers got!
olive wilkinson (31.10.2017 01:09)
My very first, and last, visit to Toro's. Despite going with children we weren't given or offered a children's menu. My son has multiple allergies which can be severe and life threatening. He wanted chips to go with his steak but on asking if the chips were cooked on their own in separate fryers or shared with fish etc I was first told they were cooked separate. Then the waiter said that they sometimes get cooked with onions but that's it (son allergic), then I asked if any fish or chicken share the fryer (my son severely allergic to both!) and he said oh yes, then gave me the allergy booklet. I asked if there was any nuts or fish ingredients in the bottle of chilli sauce on the table and I was told no, just chilli. On looking at the allergy booklet it clearly stated it has fish in it!!!! Omg. A tragic death waiting to happen. It was legalised a couple of years back that businesses have to use separate fryers for separate things (fish, meat, vegetarian etc). Not the case OT Toros. I asked if they could kindly do some chips in a separate pan of new oil for son. No! I asked if he could have some corn on cob or vegetables to go with the now steak and mash - No, they don't do them! We ordered drinks x 5 costing £10 but also asked for one glass of tap water too. Again, you guessed it, NO!!! Omg I thought that by law establishments had to give you tap water on request!
To finish off was the hurry up and get out of here feeling by the waiters. They were clearing the tables whilst some of us were still eating. The bill was a lot. Way too much to go through all that again. Worst experience ever. Pretty poor and no knowledge on how important it is to know the ingredients for allergy sufferers. It was like a big inconvenience to them! I think if you check the response from Toros on the low rated reviews, they all the same, probably automated responses at that! They done care about the customers, just the money. Oh and yes, they only take cash, no cards. Is that a tax scam.....Hmmmmm.
I'll now wait for my copied and pasted response that other unhappy customers got!
Haris Iftikhar (15.09.2017 12:34)
Menu is reasonable but staff is really rude and condescending. Plus got the stove wrong on the order not one but twice. Never going again.
Olive Townsend (02.09.2017 10:49)
Been here before on work's Xmas do & was very impressed not just with the food, but the amount you get. The good comes on a special type of plate that keeps the food hot.
Would deffo reccomend👌🏻☺
Newaj Khan (20.07.2017 09:21)
Food is just above satisfactory. The lamb chops were not nice. Generally good value for the grub you get. I hesitantly give it a 2 a star. The service was extremely poor. I've been previously and it wasn't this bad. It took 50 minutes for me to place an order and possibly another 50 minutes to get my food. The waiter seemed to spend more time at the till than actually taking orders. I noticed a sign for staff hiring which could explain all of this. The tables were sticky. They do not take card payment. Cash only- there is a cash point across the road.

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