The Circle Gym and Spa
| Queen Elizabeth Street, Southwark, London |
5 priser
6.40/10.00 |
|
+44 20 7378 7112 |
|
The Circle Gym and Spa på kartet
Vurdering
Jason Morgan (29.07.2017 18:32)
Had a terrible personal training session with "Jay", got basics wrong (doesn't know about samatotypes) and failed to listen to the type of training I wanted (i.e. Not to become bulky like him). Would be fine if the circle gym reset my counter with the second personal trainer I had (who was fantastic) but instead they kept the 6month timer on from the first session I had with Jay meaning I only got about 3 of the 10 sessions I paid for before it "expired". Not a great way to keep customer loyalty. I've effectively wasted almost a £1000 here and so am making sure everyone I know doesn't make the same mistake I did in placing their confidence in your service. Not a happy customer. If you're going to charge exceptionally high prices then make sure to offer exceptionally high service.
Had a terrible personal training session with "Jay", got basics wrong (doesn't know about samatotypes) and failed to listen to the type of training I wanted (i.e. Not to become bulky like him). Would be fine if the circle gym reset my counter with the second personal trainer I had (who was fantastic) but instead they kept the 6month timer on from the first session I had with Jay meaning I only got about 3 of the 10 sessions I paid for before it "expired". Not a great way to keep customer loyalty. I've effectively wasted almost a £1000 here and so am making sure everyone I know doesn't make the same mistake I did in placing their confidence in your service. Not a happy customer. If you're going to charge exceptionally high prices then make sure to offer exceptionally high service.
Robin Large (29.06.2017 12:29)
It was all good until I had the contents of my wallet stollen from my locker. I complained to the gym and reported to the police.
When the gym did respond they said the usual 'contents left in the lockers at owners risk' and I should have used the safe in reception for valuables. There will be lots of wallets, bags, keys, mobile phones, nice clothing, etc. in the safe if everyone did that. I hope it's a big safe. What's a 'locker' for?
I asked for a refund on the rest of my membership, not even a full refund - so just 6 weeks out of the 6 months I had used - they refused. Not even a voucher, or free massage or something as a good will gesture which would have been nice under the circumstances.
So appalling customer service. If you do join keep a look out in the locker rooms and be careful of your locker code. I won't be making that mistake again.
I would give this place 0 stars if I could.
It was all good until I had the contents of my wallet stollen from my locker. I complained to the gym and reported to the police.
When the gym did respond they said the usual 'contents left in the lockers at owners risk' and I should have used the safe in reception for valuables. There will be lots of wallets, bags, keys, mobile phones, nice clothing, etc. in the safe if everyone did that. I hope it's a big safe. What's a 'locker' for?
I asked for a refund on the rest of my membership, not even a full refund - so just 6 weeks out of the 6 months I had used - they refused. Not even a voucher, or free massage or something as a good will gesture which would have been nice under the circumstances.
So appalling customer service. If you do join keep a look out in the locker rooms and be careful of your locker code. I won't be making that mistake again.
I would give this place 0 stars if I could.
Laura Collins (08.09.2016 13:33)
A fab boutique gym with a real family feel. The facilities are great with tons of gym equipment, a pool, spa and studio for the loads of (brilliant) classes they run. The personal trainers are fantastic and you really feel like they care about you achieving your goals, not just achieving their new client targets like in other places I've been to.
In fact all the staff are incredibly friendly and welcoming. I once fell ill at the gym (due to an unrelated health problem) and was blown away by how caring and kind everyone was. They really went above and beyond what you would expect from a gym.
A fab boutique gym with a real family feel. The facilities are great with tons of gym equipment, a pool, spa and studio for the loads of (brilliant) classes they run. The personal trainers are fantastic and you really feel like they care about you achieving your goals, not just achieving their new client targets like in other places I've been to.
In fact all the staff are incredibly friendly and welcoming. I once fell ill at the gym (due to an unrelated health problem) and was blown away by how caring and kind everyone was. They really went above and beyond what you would expect from a gym.
Seb Whealing (08.09.2016 11:40)
The Circle Gym and Spa is one of those places you feel at ease no matter what you are there for. The gym has a relaxed non-judgmental, non-competitive atmosphere suitable for people of all abilities. The staff are all so friendly and will go out of their way to help. The spa facilities are excellent and the pool / sauna / steam room / hot tub combo is perfect after a hard day at work or after a relaxing treatment.
The Circle Gym and Spa is one of those places you feel at ease no matter what you are there for. The gym has a relaxed non-judgmental, non-competitive atmosphere suitable for people of all abilities. The staff are all so friendly and will go out of their way to help. The spa facilities are excellent and the pool / sauna / steam room / hot tub combo is perfect after a hard day at work or after a relaxing treatment.
LadyWriter 1968 (07.08.2016 22:30)
New member, recently joined to improve my poor health and back pain. Its quite expensive, but does have lots of classes included in the price of which I guess if were all separated would amount to same price. So far have been swimming in there, the pool is very nice, used the sauna and part of the gym. I also had a personal trainer advise me due to my health who said he will work with me to help me improve it, this I have never had before. Its not to far from where I live. I have found it more professional then previous gyms I attended. I have not tried the other classes yet so cant comment on them. But I hope it time it will help to change my life as my health improves I will join more classes as well.
New member, recently joined to improve my poor health and back pain. Its quite expensive, but does have lots of classes included in the price of which I guess if were all separated would amount to same price. So far have been swimming in there, the pool is very nice, used the sauna and part of the gym. I also had a personal trainer advise me due to my health who said he will work with me to help me improve it, this I have never had before. Its not to far from where I live. I have found it more professional then previous gyms I attended. I have not tried the other classes yet so cant comment on them. But I hope it time it will help to change my life as my health improves I will join more classes as well.
