Anytime Fitness
| Unit 1A, Peartree Leisure Park, Moss Road, Colchester |
5 priser
7.60/10.00 |
|
+44 1206 625624 |
|
Anytime Fitness på kartet
Vurdering
Paul Vinters (25.08.2017 12:58)
Nice place, gets busy like any gym at peak times but cheap compared to others and being able to use any club is a bonus!
Nice place, gets busy like any gym at peak times but cheap compared to others and being able to use any club is a bonus!
David Tingle (13.08.2017 12:23)
'Terrible customer service. Two things. Firstly I was verbally told that they would cancel the membership immediately if I moved and not to worry about that aspect of the contract. This is NOT the case so the Colchester branch had not told me the correct information. Basic customer service would dictate that for the sake of £30 that they should honour what they said but absolutely not. Secondly, I then saw other reviews that said that sometimes they didn't action cancellations so I then (grudgingly) paid off the rest of my entire contract by card in the gym and cancelled my direct debit. Despite cancelling my membership and paying in advance they then set up ANOTHER direct debit without my authorisation (which I'm pretty sure is not even legal) and took even more money that wasn't even part of the original contract. I then had to spend a long time on the phone to the bank to recover that money. I think I've now had that extra month's membership back so now there is only one month's membership that in my opinion I shouldn't have had to pay. To be honest they made it sound like it was entirely my fault and that there was nothing I could do about it. The manager blamed an ex-member of staff for the error of telling me you could cancel immediately but offered no actual help.'
'Terrible customer service. Two things. Firstly I was verbally told that they would cancel the membership immediately if I moved and not to worry about that aspect of the contract. This is NOT the case so the Colchester branch had not told me the correct information. Basic customer service would dictate that for the sake of £30 that they should honour what they said but absolutely not. Secondly, I then saw other reviews that said that sometimes they didn't action cancellations so I then (grudgingly) paid off the rest of my entire contract by card in the gym and cancelled my direct debit. Despite cancelling my membership and paying in advance they then set up ANOTHER direct debit without my authorisation (which I'm pretty sure is not even legal) and took even more money that wasn't even part of the original contract. I then had to spend a long time on the phone to the bank to recover that money. I think I've now had that extra month's membership back so now there is only one month's membership that in my opinion I shouldn't have had to pay. To be honest they made it sound like it was entirely my fault and that there was nothing I could do about it. The manager blamed an ex-member of staff for the error of telling me you could cancel immediately but offered no actual help.'
Derek Bell (17.07.2017 14:42)
Open 24/7, staff very good and knowledgeable
Open 24/7, staff very good and knowledgeable
Kenny P (14.06.2017 15:14)
A great variation in machines, excellent free weights section. Staff really friendly and welcoming
A great variation in machines, excellent free weights section. Staff really friendly and welcoming
Matthew Lawrence (08.05.2017 00:59)
Moved house so needed a new gym and have been a member for a couple of months and although not a spit and sawdust gym that I'd been used to, has everything you need for resistance training and cardio with a friendly atmosphere.
Always busy but nobody bothers you, you can just get on with your workout.
Friendly helpful staff also.
Moved house so needed a new gym and have been a member for a couple of months and although not a spit and sawdust gym that I'd been used to, has everything you need for resistance training and cardio with a friendly atmosphere.
Always busy but nobody bothers you, you can just get on with your workout.
Friendly helpful staff also.
