Silver Capital
| 7 Hardwick Shopping Centre/Home Farm La, Bury Saint Edmunds |
3 priser
4.67/10.00 |
|
+44 1284 706709 |
|
Silver Capital på kartet
Vurdering
Jane M (25.09.2017 22:32)
Used to be good even if the produce wasn't as fresh as it could be. Unfortunately they're not open half the time now and their food has gone downhill, last time me and my partner had food from here we had half portion sizes and a lot of grease.
Used to be good even if the produce wasn't as fresh as it could be. Unfortunately they're not open half the time now and their food has gone downhill, last time me and my partner had food from here we had half portion sizes and a lot of grease.
Ben Tooke (13.09.2017 23:54)
About 2 months ago I ordered food here. Found a COOKED FLY in the food. This was only discovered part way through the meal. My family have been coming here for 10 years+. I rang and told them about the meal. They denied this and told us we must come down and show them the our meals. Outrageous. We obliged and came down with the meal still on our plate! They still refused they had made a mistake. I would have been fine with the fly as mistakes happen but to be presented with denial and aggression was shocking. I have since returned to the establishment where I was asked "were you the person who complained?". Again, shocked with this first point of contact I said "Well yes but mistakes happen". She said "You shouldn't order here if you aren't happy with the food". I asked "would you rather I didn't order?". She said "Well it was a MISTAKE that you were refunded...". So I just said "okay I'll leave". I honestly don't know what to say. I gave the place a second chance? Shocking service and food isn't up to scratch. Ordered only at convenience of location. I would advise that you take your custom elsewhere. Golden House is a good one. Thanks
About 2 months ago I ordered food here. Found a COOKED FLY in the food. This was only discovered part way through the meal. My family have been coming here for 10 years+. I rang and told them about the meal. They denied this and told us we must come down and show them the our meals. Outrageous. We obliged and came down with the meal still on our plate! They still refused they had made a mistake. I would have been fine with the fly as mistakes happen but to be presented with denial and aggression was shocking. I have since returned to the establishment where I was asked "were you the person who complained?". Again, shocked with this first point of contact I said "Well yes but mistakes happen". She said "You shouldn't order here if you aren't happy with the food". I asked "would you rather I didn't order?". She said "Well it was a MISTAKE that you were refunded...". So I just said "okay I'll leave". I honestly don't know what to say. I gave the place a second chance? Shocking service and food isn't up to scratch. Ordered only at convenience of location. I would advise that you take your custom elsewhere. Golden House is a good one. Thanks
Lou Pezaro (05.03.2016 20:48)
Excellent Food If A Little Pricey
Excellent Food If A Little Pricey
