Samer Asmar (13.10.2017 00:13)
Scammers, they play with prices and refused to apply 50% discount offer I received from du.
Jassem's Channel (23.09.2017 23:18)
Totally fraud .. they hold you responsible for unseen dents .. uncooperative and they use you specially if you don’t have time and you have to catch your flight.. you have to laser scan the car before you take it from them
Ian McMechan (14.01.2017 09:50)
Dealing with Dollar in Dubai is a mortifying, 2 cent experience. Even allowing for differences generated by local business practices, this is a woeful organization to judge from my experience. It might perhaps be different if you have ordered a high end vehicle or you are asking them to do something *extremely* simple however. The car I signed up for on a long-term lease was initially not delivered. I had to chase Dollar seemingly endlessly by phone to have it arrive; when it did come it was the wrong make and model. Some months later I had to remind the company to bill me, then I had to query the billing - this was another long, long process which still isn't fully resolved. When I had a mechanical problem it took weeks to sort out and, once again, I had to pursue Dollar with multiple reminders and prompts.
Get ready for them not to know your telephone number, your address or any of your other relevant details, even though they should plainly have all of these things on record from the contract you have signed. Prepare yourself to wait in pointlessly for hours as long-standing appointments with Dollar go unfulfilled...in my experience no-one will ever actually turn up until you become extremely demonstrative. Polite enquiry by phone or email will get you precisely nowhere in fact. Ultimately, it might be better to hire a camel.
Numair Hussain (17.09.2016 20:12)
Always great service and the staff at the Dubai terminal 3 are fabulous! Big thanks to the bearded gentlemen at the reception and especially to Fayyaz !
Jordi López Martín (11.08.2016 12:48)
Very efficient service. Fast to pick-up and drop off.