Hotel Mercure Istanbul Altunizade
| Vişnezade Mahallesi, Oymacı Sokak No:9 |
5 priser
6.00/10.00 |
|
+90 216 333 0000 |
|
Hotel Mercure Istanbul Altunizade på kartet
Vurdering
John G (07.11.2017 19:09)
Very comfortable hotel, modern and clean (even though the sheets and pillows had holes in them). Great breakfast.
I had two major issues with the hotel: 1. Every time I called room service it was busy. I had to run down and place my order EVERY time. Kind of defeats the purpose of calling it "room service" 2. The staff could be a little friendlier, especially in the reception area. One person working there never cracked a smile and made me feel unwelcome, didn't even thank me when I paid, he just accepted payment and turned around. Customer service is definitely lacking, so for those reasons I would not return to this hotel.
Very comfortable hotel, modern and clean (even though the sheets and pillows had holes in them). Great breakfast.
I had two major issues with the hotel: 1. Every time I called room service it was busy. I had to run down and place my order EVERY time. Kind of defeats the purpose of calling it "room service" 2. The staff could be a little friendlier, especially in the reception area. One person working there never cracked a smile and made me feel unwelcome, didn't even thank me when I paid, he just accepted payment and turned around. Customer service is definitely lacking, so for those reasons I would not return to this hotel.
Merab Salukvadze (15.10.2017 10:34)
Good hotel, I really like it!
Good hotel, I really like it!
Paolo Rossini (24.09.2017 23:16)
Very nice hotel, the restaurant serves good food and the staff is really professional
Very nice hotel, the restaurant serves good food and the staff is really professional
Armenag Atamian (08.09.2017 23:01)
Nice location, helpful reception, not so clear, some time laud at nights.
Nice location, helpful reception, not so clear, some time laud at nights.
Van sky (02.03.2017 21:44)
Dirty Hotel wouldn´t stay there again, Pillow cover is ripped (didn´t get changed since at least 5 days). The Mugs for coffee don´t get proper cleaned or they got a bunch of cups where it is everytime at the same spot chipped. Air con is not working. The Breakfast is cold at 6.30 (it opens at 6:30) they serve Instant coffee for breakfast (if you are used to beans stay away) Unfriendly hotel personal. Some of the hotel guys knocked me out of the bed just to tell me that he at the wrong room. Should have stayed at the holiday bin across the street.
Dirty Hotel wouldn´t stay there again, Pillow cover is ripped (didn´t get changed since at least 5 days). The Mugs for coffee don´t get proper cleaned or they got a bunch of cups where it is everytime at the same spot chipped. Air con is not working. The Breakfast is cold at 6.30 (it opens at 6:30) they serve Instant coffee for breakfast (if you are used to beans stay away) Unfriendly hotel personal. Some of the hotel guys knocked me out of the bed just to tell me that he at the wrong room. Should have stayed at the holiday bin across the street.
