Renaissance Lucerne Hotel
| Pilatusstrasse 15, Luzern |
5 priser
9.20/10.00 |
|
+41 41 226 87 87 |
|
Renaissance Lucerne Hotel på kartet
Vurdering
Philippe Fortin Simard (08.10.2017 18:03)
Beautiful hotel in a great location. Got a free upgrade to a suite, so can't comment on the size of the rooms (which other patrons seem to have found small). Front-desk service was excellent. We had dinner at the hotel's Mexican restaurant, which was rather good (and expensive, but that's Switzerland...).
Beautiful hotel in a great location. Got a free upgrade to a suite, so can't comment on the size of the rooms (which other patrons seem to have found small). Front-desk service was excellent. We had dinner at the hotel's Mexican restaurant, which was rather good (and expensive, but that's Switzerland...).
Jeff Doherty (13.09.2017 21:33)
This hotel is located 2 blocks from the main Lucern train station. We walked there with our luggage it is so close. The staff provides excellent service and the restaurant on site is very good. There is a fitness room and a lounge. While the hotel is old, it is kept up very well and the rooms are modernized.
This hotel is located 2 blocks from the main Lucern train station. We walked there with our luggage it is so close. The staff provides excellent service and the restaurant on site is very good. There is a fitness room and a lounge. While the hotel is old, it is kept up very well and the rooms are modernized.
A E (09.09.2017 08:05)
Great location 10min walk from train station ! Very clean, well-maintained, nice modern eclectic decor. Service was excellent. Air-conditioning worked beautifully through 34C weather. Free Mobility transportation ticket. Very good hot breakfast buffet with eggs & omelettes to order, cappuccino, smoked salmon. One minor glitch -- they put some of our party in their sister hotel The Hotel Autograph Collection. When we expressed displeasure at their having been switched, they provided us free breakfast vouchers next morning to facilitate us spending time together. When we found the bed a bit hard, housekeeping added a feather mattress topper. Had a Junior Suite for our 3 kids connecting to our Superior Room. Our room overlooked quiet side street. Kids suite overlooked interior courtyard & parking lot. Will definitely stay hee again if we can get a lower rate.
Great location 10min walk from train station ! Very clean, well-maintained, nice modern eclectic decor. Service was excellent. Air-conditioning worked beautifully through 34C weather. Free Mobility transportation ticket. Very good hot breakfast buffet with eggs & omelettes to order, cappuccino, smoked salmon. One minor glitch -- they put some of our party in their sister hotel The Hotel Autograph Collection. When we expressed displeasure at their having been switched, they provided us free breakfast vouchers next morning to facilitate us spending time together. When we found the bed a bit hard, housekeeping added a feather mattress topper. Had a Junior Suite for our 3 kids connecting to our Superior Room. Our room overlooked quiet side street. Kids suite overlooked interior courtyard & parking lot. Will definitely stay hee again if we can get a lower rate.
Garry Egan (08.09.2017 02:20)
Great service & concierge. General Manager made up for an error in booking our party in 2 different hotels run by the same company by providing our party with 4 free hot buffet breakfasts. Much appreciated!
Great service & concierge. General Manager made up for an error in booking our party in 2 different hotels run by the same company by providing our party with 4 free hot buffet breakfasts. Much appreciated!
Rohan Karkhanis (01.06.2017 21:13)
The staff is incredible. Everyone was so helpful. I mean people in Switzerland are incredibly nice, but this hospitality was another level. I would imagine the staff here would be working at a high end place, but maybe that's what makes it Renaissance. Thank you. The staff at their breakfast place was also very nice. Thank you Ann-Marie!
The staff is incredible. Everyone was so helpful. I mean people in Switzerland are incredibly nice, but this hospitality was another level. I would imagine the staff here would be working at a high end place, but maybe that's what makes it Renaissance. Thank you. The staff at their breakfast place was also very nice. Thank you Ann-Marie!
