Evelina Porolieva (15.11.2017 13:46)
I would even hate to rate this service. We were overcharged - negotiated one fee, they withdrew twice as much money from my account. I would like to complain or at least warn other customers to be vigilant!!!
Do Carmo Fardilha Andre (19.08.2017 18:07)
BETRÜGEN!!!!!!!! Kaution kosten 500.-
So ein schweinerei und ich habe schon visa bezahlt und jetzt
Nie nie wieder hier anmelden für hertz
Betrügen betrügen!!!!!!
sathyanarayanan ph (21.06.2017 10:24)
Very strict with the timings, additional time is not counted in hrs, but in days, was late by just 1 hr after 10 days trip, and they charged for the whole day
Manuele G Muraro (26.07.2016 15:17)
always great service!
Aaron Hart (25.07.2016 17:32)
Reserved a Mercedes for a 10 day road trip around France and Spain with my wife. When I arrived they had the exact car I reserved out front but refused to give it to me. Instead I got a Mini which in my opinion is not similar but was offered at the same price.
Over the course of the trip I racked up 3 traffic violations - my fault completely. For each one, they charged a $50 USD "Administrative Fee" for essentially looking up the fact that I rented the car on the given and sending my address to the inquiring authority. I don't see how this is anything other than excessive. Customer service was polite but unable to do anything about it. Try Europcar, Budget, or basically anyone else first.