antonio ales lupianez (05.11.2017 17:24)
Llevo como paciente más de 20 años y siempre he recibido un trato, tanto profesional como humano muy correcto. Desde hace varios meses he observado un cambio radical.
Médicos jóvenes muy inexperto, que están consultando con compañeros más experto los problemas que le presentan los pacientes en mi última visita uno de ellos no dejaba de mirar continuamente el reloj tenia muchos pacientes esperando.en urgencia contratan a médicos de otros países, me imagino que cobrarán menos que los españoles. Espero que sean buenos profesionales.o por lo menos un poco más amable que la última que asistió a mi mujer para hacerle una transfusión de sangre al padecer cáncer.
Jorge Sillero (02.11.2017 22:50)
Llevo llamando desde hace 2 semanas como 4 ó 5 veces para que me den cita con un médico especialista, recalcando que quiero con ese médico por ser especialista. Me dicen que si, sin problema, me dan cita. Y cuando llego a la cita me dicen que ese médico pasa una vez al mes por ahí y que me lo han dado con otro que casualmente coincide en nombre. Le digo que he hecho 80 kilómetros por ahí exclusivamente a la cita y que si quiero pasar con ese médico... Le digo que no, ya que no es el especialista que necesitábamos y ni se disculpan. Un despropósito en toda regla, nunca más.
Peter Broome (29.08.2017 17:11)
What a discrace, treatment was good but the reception staff spoke no English except for"you pay, you pay".
I was sent there from a clinic in Nerja very poorly with high blood pressure. I was dropped off at the hospital reception not well and my wife in tears only to be greeted by a young lad who shoved a form under my nose and said " you pay".
we fully understood we had to pay and had our insurance certificate ready, however he was not happy with that and told us we would have to pay him before we had treatment and claim back off the insurance company. I was too ill to argue and my wife was too upset so we forked out just over 1000 euros.
We spent over 8 hours in treatment with no offer of even a drink of water and on leaving the same receptionist refused to call a taxi for us until we paid another 500 euros for the ambulance we arrived in.
I know we were in Spain but surely due to the vast amount of British tourists who visit the country there should have been someone there who spoke at least a little English.
I now think that my insurance will be invalid as we did not ring them before we got the treatment which eventually came to 2000 euros. This did not help with my condition at the time either.
DONT LET OUR COUNTRY GET LIKE THIS, PAY OR YOU DIE.
John Maclennan (02.01.2017 14:19)
tried to make an appointment on line and just got referred back to the registration page every time. I completed it twice but was unable to get past this page. Will try the telephone