Hotel Silver***
| Mikołaja Kopernika 97, Białystok |
5 priser
7.60/10.00 |
|
+48 85 744 88 11 |
|
Hotel Silver*** på kartet
Vurdering
Vlad Zharoff (10.11.2017 11:50)
Good place for stay when You travel to Bialystok. Very good choice for breakfast.
Good place for stay when You travel to Bialystok. Very good choice for breakfast.
Piotr Sałasiński (29.10.2017 09:49)
Schludnie i czysto. Duża łazienka, pokoje przestrzenne z lodówką (co może być ważne gdyż w bezpośrednim sąsiedztwie jest tylko stacja). Śniadanie smaczne i urozmaicone chociaż nie odbiega znacznie od standardów. W pokoju jest też sejf ;)
Schludnie i czysto. Duża łazienka, pokoje przestrzenne z lodówką (co może być ważne gdyż w bezpośrednim sąsiedztwie jest tylko stacja). Śniadanie smaczne i urozmaicone chociaż nie odbiega znacznie od standardów. W pokoju jest też sejf ;)
Stanislau Arkhipenka (10.10.2017 11:28)
Excellent hotel!
Excellent hotel!
Anton Klim (29.06.2017 22:24)
A pretty good restaurant menu for a 3* hotel, albeit with fairly slow service.
A pretty good restaurant menu for a 3* hotel, albeit with fairly slow service.
Adrian Engler (21.01.2016 16:24)
I have been in many hotels in different parts of Europe, also quite often in Cental-Eastern and Eastern Europe, and usually I was satisfied. I never experienced anything even remotely similar to what happened in Hotel Silver.
First it looked like a normal hotel. But the problem was that I had a room that was directly on the other side of the wall of the party hall. Normally, this was not a problem, the hall was not used, but on New Year, there was a party (not for hotel guests, I read that they asked high entrance fees) with extremely loud music. Even just for a party, the music would have been extremely loud, but taking into consideration that there were hotel rooms like mine directly on the other side of that probably quite thin wall (and with beds directly at that wall), that was just crazy. It was as if a loudspeaker was directly in the room. Of course, no one would have been able to sleep in that room and even being awake is was very unpleasant.
It was already quite late in the night when I returned to the hotel, I was tired and really wanted to sleep. So my first reaction was that I asked at the reception whether I could rent an additional room in another part of the hotel (not directly at that wall of the party hall, the hotel is quite large, so in other rooms, it probably was not so loud). I was told that this is not possible. At that time, I assumed that the reason for the refusal was that all hotel rooms were occupied, but later it turned out that this was probably not the case (see below). The lady at the reception was very unfriendly and said that there was no problem since the party was announced in advance, and she even made the absurd and obviously wrong claim that it would be the same in every hotel. So I asked at what time that loud music would end. I was told that it would end at 4 o'clock in the morning. Since I did not have a room for sleeping and the loud noise from the other side of the wall was like a kind of torture, I went for a long walk in the winter night. When I came back at 4 o'clock in the morning, the music with the volumne turned up in an extreme way was still there, and it did not end during the next ten minutes. So I went for a walk again, and when I came back at 4:30 in the morning, the party had finally ended.
It is, of course, bad that they thought that only the expensive party with very loud music mattered for them and that hotel guests, some of which had a room directly on the other side of a thin wall, were considered irrelevant. But the worst and most absurd part of the story was still ahead.
After I left Białystok, I wrote an e-mail in which I described the problems. After some time, I received an answer that really shocked me. In the e-mail, it was claimed that what I had written to them was wrong and that in that night, during the loud party, I had been offered a room change and did not use this option.
That was really absurd. Of course, I would have been very glad if I had been offered a room change - in most rooms, it would have been much less problematic than directly on the other side of the wall of the party hall. I was ready to pay for an additional room in another part of the hotel - this was my first question at the reception during that night, but I was refused.
The story with which they "corrected" my "wrong" version of events in the e-mail was really absurd. Why would I have refused an alleged offer of a room change and have preferred to keep the room in which it was absolutely impossible to sleep because of the extremely loud music on the other side of the wall only to complain afterwards? This does not make any sense.
It is difficult to know what exactly happened, but I think that this made-up story with an alleged room change offer raises serious issues about trustworthiness.
I have been in many hotels in different parts of Europe, also quite often in Cental-Eastern and Eastern Europe, and usually I was satisfied. I never experienced anything even remotely similar to what happened in Hotel Silver.
First it looked like a normal hotel. But the problem was that I had a room that was directly on the other side of the wall of the party hall. Normally, this was not a problem, the hall was not used, but on New Year, there was a party (not for hotel guests, I read that they asked high entrance fees) with extremely loud music. Even just for a party, the music would have been extremely loud, but taking into consideration that there were hotel rooms like mine directly on the other side of that probably quite thin wall (and with beds directly at that wall), that was just crazy. It was as if a loudspeaker was directly in the room. Of course, no one would have been able to sleep in that room and even being awake is was very unpleasant.
It was already quite late in the night when I returned to the hotel, I was tired and really wanted to sleep. So my first reaction was that I asked at the reception whether I could rent an additional room in another part of the hotel (not directly at that wall of the party hall, the hotel is quite large, so in other rooms, it probably was not so loud). I was told that this is not possible. At that time, I assumed that the reason for the refusal was that all hotel rooms were occupied, but later it turned out that this was probably not the case (see below). The lady at the reception was very unfriendly and said that there was no problem since the party was announced in advance, and she even made the absurd and obviously wrong claim that it would be the same in every hotel. So I asked at what time that loud music would end. I was told that it would end at 4 o'clock in the morning. Since I did not have a room for sleeping and the loud noise from the other side of the wall was like a kind of torture, I went for a long walk in the winter night. When I came back at 4 o'clock in the morning, the music with the volumne turned up in an extreme way was still there, and it did not end during the next ten minutes. So I went for a walk again, and when I came back at 4:30 in the morning, the party had finally ended.
It is, of course, bad that they thought that only the expensive party with very loud music mattered for them and that hotel guests, some of which had a room directly on the other side of a thin wall, were considered irrelevant. But the worst and most absurd part of the story was still ahead.
After I left Białystok, I wrote an e-mail in which I described the problems. After some time, I received an answer that really shocked me. In the e-mail, it was claimed that what I had written to them was wrong and that in that night, during the loud party, I had been offered a room change and did not use this option.
That was really absurd. Of course, I would have been very glad if I had been offered a room change - in most rooms, it would have been much less problematic than directly on the other side of the wall of the party hall. I was ready to pay for an additional room in another part of the hotel - this was my first question at the reception during that night, but I was refused.
The story with which they "corrected" my "wrong" version of events in the e-mail was really absurd. Why would I have refused an alleged offer of a room change and have preferred to keep the room in which it was absolutely impossible to sleep because of the extremely loud music on the other side of the wall only to complain afterwards? This does not make any sense.
It is difficult to know what exactly happened, but I think that this made-up story with an alleged room change offer raises serious issues about trustworthiness.
