Hotel Sotavento Cancun
| Blvd. Kukulcan Km. 4, Zona Hotelera, Cancún |
5 priser
4.40/10.00 |
|
+52 998 884 1540 |
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Hotel Sotavento Cancun på kartet
Vurdering
thaisa dasilva (22.10.2017 17:38)
The cleaning lady stole my sunglasses, I had put on the door (DO NOT ENTER), she did anyways and cleaned but took my things, she lied to my face and said I needed to file a police report because the resort would not pay me for my sunglasses because they believed her over me. The travel agency sent me half the price for my glasses. Absolutely horrible! Food not too good but staff was nice - THATS IT. I would never recommend this hotel to anyone. Always read the reviews, after this happened I read other reviews and saw others complaining of theft and cleaning people walking in on them in bed and shower, seeing them baked and it was after they posted the "do not enter" sign. Do not go there.
The cleaning lady stole my sunglasses, I had put on the door (DO NOT ENTER), she did anyways and cleaned but took my things, she lied to my face and said I needed to file a police report because the resort would not pay me for my sunglasses because they believed her over me. The travel agency sent me half the price for my glasses. Absolutely horrible! Food not too good but staff was nice - THATS IT. I would never recommend this hotel to anyone. Always read the reviews, after this happened I read other reviews and saw others complaining of theft and cleaning people walking in on them in bed and shower, seeing them baked and it was after they posted the "do not enter" sign. Do not go there.
Elitz Leon (17.07.2017 03:43)
It's a great hotel not much to complain about but maybe just the breakfast they serve eggs and watermelon everyday
It's a great hotel not much to complain about but maybe just the breakfast they serve eggs and watermelon everyday
Meera Kotak (14.07.2017 01:08)
Money gets stolen here by the cleaners. Please be aware and lock everything away. £80 got stolen and the worst thing was when I told the manager he defended his staff shrugged his shoulders and just smiled at me. This in itself was insulting. Manager stated that cleansers took pictures of my purse and envelope with money in it so they didn't take it. Claiming that I didn't put my money in a safe place. Clearly the staff had gone into my suitecase and unzipped my purse pocket and saw the money and took it and then took a picture. As you can imagine I was fuming at this and it all felt like a plot. Not all of the money was gone but few 20 notes as they thought this would go unnoticed. Please be aware of this and take care of your belongings. The staff are very unhelpful and just laughed when I expressed my worry. Also very stingy on towels and when asked for them they the staff were very unpleasant about it.
Money gets stolen here by the cleaners. Please be aware and lock everything away. £80 got stolen and the worst thing was when I told the manager he defended his staff shrugged his shoulders and just smiled at me. This in itself was insulting. Manager stated that cleansers took pictures of my purse and envelope with money in it so they didn't take it. Claiming that I didn't put my money in a safe place. Clearly the staff had gone into my suitecase and unzipped my purse pocket and saw the money and took it and then took a picture. As you can imagine I was fuming at this and it all felt like a plot. Not all of the money was gone but few 20 notes as they thought this would go unnoticed. Please be aware of this and take care of your belongings. The staff are very unhelpful and just laughed when I expressed my worry. Also very stingy on towels and when asked for them they the staff were very unpleasant about it.
Fabricio Damico (28.06.2017 07:06)
Good: Price, location, big room and quiet place. Bad: Breakfast, towel change, internet only at reception.
Good: Price, location, big room and quiet place. Bad: Breakfast, towel change, internet only at reception.
Julio Arias (10.02.2017 17:29)
It has everything you need for a basic hotel stay. Everything was clean. Location is nice but away from bigger resorts in hotel zone. However it's only a five minute ride there. Staff was friendly. Check in was fast.Its great for the price if your not looking for exclusive or all inclusive. I only have it three star as to not compare it to the fancier hotels. I would stay again.
It has everything you need for a basic hotel stay. Everything was clean. Location is nice but away from bigger resorts in hotel zone. However it's only a five minute ride there. Staff was friendly. Check in was fast.Its great for the price if your not looking for exclusive or all inclusive. I only have it three star as to not compare it to the fancier hotels. I would stay again.
