Royce Hotel International
| 22, Jalan Tun Sambanthan 3, Brickfields, Kuala Lumpur |
5 priser
4.80/10.00 |
|
+60 3-2276 2420 |
|
Royce Hotel International på kartet
Vurdering
Kong Nancy (04.10.2017 07:12)
Hot tub doesnt work, only provide one towel for a room of two, no breakfast provided although payment has been made. Room is dark and the bathroom water overflows.
Hot tub doesnt work, only provide one towel for a room of two, no breakfast provided although payment has been made. Room is dark and the bathroom water overflows.
Elvin Khaligov (30.08.2017 16:41)
Great hotel. Clean room and good service
Great hotel. Clean room and good service
Mixhelle Max (13.08.2017 15:56)
I'm so sad with the hotel's latest condition. I went here almost two years ago. Then, it was not very good but was still comfortable and it was worth my money. I said to myself I would surely come back and stay if I could.
Then, I came back there just recently and I was very disappointed. I found cockroaches.The cleanliness need to be improved. Personally, it doesn't really matter if the services are not that good. We get it. We opted for a hotel on the low budget side,YES. But, cleanliness can't be tolerated. Have your new cleaners been taking too many day offs lately ?
Besides that, I think everything else are in place. The glass bathroom was the best. Everything else was so-so but still okay. I would still keep visiting and hopefully the hotel can be upgraded or maintained wisely.
I'm so sad with the hotel's latest condition. I went here almost two years ago. Then, it was not very good but was still comfortable and it was worth my money. I said to myself I would surely come back and stay if I could.
Then, I came back there just recently and I was very disappointed. I found cockroaches.The cleanliness need to be improved. Personally, it doesn't really matter if the services are not that good. We get it. We opted for a hotel on the low budget side,YES. But, cleanliness can't be tolerated. Have your new cleaners been taking too many day offs lately ?
Besides that, I think everything else are in place. The glass bathroom was the best. Everything else was so-so but still okay. I would still keep visiting and hopefully the hotel can be upgraded or maintained wisely.
Aairenee Zarina Yazli (13.08.2017 10:45)
Had a horrible experience here. It was unprofessional, dirty and just unfriendly.
It first began with the misrepresentation of room images found online and on their website.
Upon receiving the key card, we were stuck outside of our room for 30 minutes. I had to go down TWICE to tell the receptionist that they key card wasn't working. He didn't believe me and finally went up and tried for himself. He loudly groaned "Oh come on!!" when the door wouldn't open for him. He said he'll call housekeeping and told us to wait in the hallway that was foul smelling. It was very disconcerting that it smells very much like vomit...
Housekeeping came and rudely said that we just needed to change the card downstairs and problem would've been solved. To which, I informed him that I've already gone downstairs twice. He shrugged and said that we can go in now with a new card.
All this inconvenience was not met with a single apology by the staff. Oh well.
Upon entry, our experience with this hotel went further downhill. Stains were on the floor and sink. Water would leak out from the shower as the drainage system in the shower was not well done.
As we had a dinner party to attend that night, we got ready and quickly checked out. Never to return again.
Location : No parking is available on the premise so you would need to park your car in a public parking. Surrounding area is quiet especially at night.
Understandably, it is a boutique hotel but my previous visits to a boutique hotel was not as horrible and unprofessional as this.
Had a horrible experience here. It was unprofessional, dirty and just unfriendly.
It first began with the misrepresentation of room images found online and on their website.
Upon receiving the key card, we were stuck outside of our room for 30 minutes. I had to go down TWICE to tell the receptionist that they key card wasn't working. He didn't believe me and finally went up and tried for himself. He loudly groaned "Oh come on!!" when the door wouldn't open for him. He said he'll call housekeeping and told us to wait in the hallway that was foul smelling. It was very disconcerting that it smells very much like vomit...
Housekeeping came and rudely said that we just needed to change the card downstairs and problem would've been solved. To which, I informed him that I've already gone downstairs twice. He shrugged and said that we can go in now with a new card.
All this inconvenience was not met with a single apology by the staff. Oh well.
Upon entry, our experience with this hotel went further downhill. Stains were on the floor and sink. Water would leak out from the shower as the drainage system in the shower was not well done.
As we had a dinner party to attend that night, we got ready and quickly checked out. Never to return again.
Location : No parking is available on the premise so you would need to park your car in a public parking. Surrounding area is quiet especially at night.
Understandably, it is a boutique hotel but my previous visits to a boutique hotel was not as horrible and unprofessional as this.
Christian Omeghi (17.06.2017 13:56)
The hotel is about 5 minutes walking (or less) from NU Sentral and KL Sentral but the area around the building is still very quiet at night. There is also a small rooftop bar where you can have a drink or a bite with a nice view over the surroundings.
The rooms are clean, but the air conditioner is a little bit too noisy. The breakfast could be improved with a greater choice of food, but in the end is not that bad.
However, the real point of strength is the personnel: very friendly and helpful. I would come back again.
The hotel is about 5 minutes walking (or less) from NU Sentral and KL Sentral but the area around the building is still very quiet at night. There is also a small rooftop bar where you can have a drink or a bite with a nice view over the surroundings.
The rooms are clean, but the air conditioner is a little bit too noisy. The breakfast could be improved with a greater choice of food, but in the end is not that bad.
However, the real point of strength is the personnel: very friendly and helpful. I would come back again.
