信長書店 日本橋店
| マトウビル, 4 Chome-10−5 Nipponbashi, OsakaNaniwa Ward |
5 priser
5.20/10.00 |
|
+81 6-6647-6441 |
|
信長書店 日本橋店 på kartet
Vurdering
서민우 (16.10.2017 14:49)
직원이 엄청 불친절합니다. 4천엔 정도 사고 계산한 뒤에 면세를 받고자 추가로 1500엔어치 고른 뒤 한꺼번에 면세로 해달라고 요청했습니다. 그런데 표정을 찡그리더니 고른 상품을 책상에 집어던지더군요. 당황스러웠습니다. 포장한 비닐은 뜯어서 뒤 쓰레기통에 야구공 던지듯이 버렸습니다. 큰 소리로 미스? 미즈! 라고 했던 것 같은데 여권을 달라는 소리더군요. 패스포트도 아니고... 면세해주긴 했습니다만 그런 일본인은 생전 처음봤네요. 지불 수단으로 신용카드를 대신 제출했는데 카드는 언급조차안하고 집어던졌습니다. 안된단 소리였던 것 같네요. 일본어를 몰라서 뭐지? 하면서 지켜볼 수밖에 없었네요. 그런 일본인은 처음 봤어요.
직원이 엄청 불친절합니다. 4천엔 정도 사고 계산한 뒤에 면세를 받고자 추가로 1500엔어치 고른 뒤 한꺼번에 면세로 해달라고 요청했습니다. 그런데 표정을 찡그리더니 고른 상품을 책상에 집어던지더군요. 당황스러웠습니다. 포장한 비닐은 뜯어서 뒤 쓰레기통에 야구공 던지듯이 버렸습니다. 큰 소리로 미스? 미즈! 라고 했던 것 같은데 여권을 달라는 소리더군요. 패스포트도 아니고... 면세해주긴 했습니다만 그런 일본인은 생전 처음봤네요. 지불 수단으로 신용카드를 대신 제출했는데 카드는 언급조차안하고 집어던졌습니다. 안된단 소리였던 것 같네요. 일본어를 몰라서 뭐지? 하면서 지켜볼 수밖에 없었네요. 그런 일본인은 처음 봤어요.
ニシモトチヒロ (19.09.2017 09:30)
毎回利用させてもらってます！笑
中が見れるので、わかりやすいです！！！！
いつもありがとうございます（๑⃙⃘ˊ꒳ˋ๑⃙⃘）ᵗᑋᵃᐢᵏ ᵞᵒᵘ ¨̮
毎回利用させてもらってます！笑
中が見れるので、わかりやすいです！！！！
いつもありがとうございます（๑⃙⃘ˊ꒳ˋ๑⃙⃘）ᵗᑋᵃᐢᵏ ᵞᵒᵘ ¨̮
C Mar (27.05.2017 12:38)
Very bad customer service experience from here.
First when I purchase one of the product and I notice that the staff charged me the different price which not same as the display, and I start to ask question politely in English, but the staff get furious and start to yelling at me in Japanese and bang the box. I never see the Japanese with this angery, especially when they serve the customer. VERY BAD.
Also during the service, there is no thank you saying in before or after the purchase, it is very unlikely in Japan.
So in my conclusion. If you looking for some opinion or try to ask question. Make sure you speak very good Japanese or you are Japanese, otherwise they will blame you or yelling at you.
Furthermore, there have sign and announcements said in the shop welcome the foreign, but I don't feel it at all with this visit.
Message for the management, if you are not welcome the foreign customers, you might want to change your sign to "Japanese only", than might be your perfect staff will feel better.
Finally, I am highly NOT RECOMMENDED to anyone if you cannot speak Japanese.
Very bad customer service experience from here.
First when I purchase one of the product and I notice that the staff charged me the different price which not same as the display, and I start to ask question politely in English, but the staff get furious and start to yelling at me in Japanese and bang the box. I never see the Japanese with this angery, especially when they serve the customer. VERY BAD.
Also during the service, there is no thank you saying in before or after the purchase, it is very unlikely in Japan.
So in my conclusion. If you looking for some opinion or try to ask question. Make sure you speak very good Japanese or you are Japanese, otherwise they will blame you or yelling at you.
Furthermore, there have sign and announcements said in the shop welcome the foreign, but I don't feel it at all with this visit.
Message for the management, if you are not welcome the foreign customers, you might want to change your sign to "Japanese only", than might be your perfect staff will feel better.
Finally, I am highly NOT RECOMMENDED to anyone if you cannot speak Japanese.
CHUNG HUNG HSIEH (01.05.2017 09:39)
5月1日 詢問店員要買一本插畫書2本，架上剩一本，店員態度超級差，也沒看是哪一本也沒有幫忙查詢。很糟的感覺，是欠他們嗎，這樣差的素質還可以當店員，店長是怎麼教的！當天索性就不買了。
5月1日 詢問店員要買一本插畫書2本，架上剩一本，店員態度超級差，也沒看是哪一本也沒有幫忙查詢。很糟的感覺，是欠他們嗎，這樣差的素質還可以當店員，店長是怎麼教的！當天索性就不買了。
William Kao (24.02.2017 04:13)
So Good
So Good
