Hotel Palazzo Ognissanti
| Via Maso Finiguerra, 12R, Firenze |
5 priser
6.80/10.00 |
|
+39 055 213021 |
|
Hotel Palazzo Ognissanti på kartet
Vurdering
Penelope Lucibello (10.11.2017 01:19)
Great location. Rooms smallish.
Great location. Rooms smallish.
Taller Conta II (30.07.2017 01:01)
This was truly the worst hospitality experience. We had an unfortunate scenario with the taxi driver while arriving to the hotel, and the police had to be called. The receptionist was there during all of this and instead of aiding the paying guests, she automatically sided with the taxi driver. When asked to provide the phone numbers to the consulates she was sluggish and took forever. The situation escalated to such degree that we did not feel safe staying in the hotel, primarily due to the incomprehensible actions of this lady. To top it all off the rooms were run down and in need of maintenance, overall cleanliness was subpar as the whole hotel looked really outdated. With this being compunded with the damaging behavior by the receptionist and other staff, I would rather burn in hell than return to Palazzo Ognissanti.
This was truly the worst hospitality experience. We had an unfortunate scenario with the taxi driver while arriving to the hotel, and the police had to be called. The receptionist was there during all of this and instead of aiding the paying guests, she automatically sided with the taxi driver. When asked to provide the phone numbers to the consulates she was sluggish and took forever. The situation escalated to such degree that we did not feel safe staying in the hotel, primarily due to the incomprehensible actions of this lady. To top it all off the rooms were run down and in need of maintenance, overall cleanliness was subpar as the whole hotel looked really outdated. With this being compunded with the damaging behavior by the receptionist and other staff, I would rather burn in hell than return to Palazzo Ognissanti.
Eduardo Sala Cucolo (27.06.2017 20:34)
Great room, good location by the train station.
Great room, good location by the train station.
Cara Perkins (07.03.2017 23:45)
Great location, just a 10 minute walk from the train station. Nice clean room. Very helpful and accommodating staff.
Great location, just a 10 minute walk from the train station. Nice clean room. Very helpful and accommodating staff.
Lizzy S (19.10.2016 19:44)
Great location, breakfast buffet is good it does have some good choices. The beds are really comfortable, towels are nice and soft, also have towel warming rack. It's really close to almost everything in Florence, withing walking distance from the river and most attractions.
Great location, breakfast buffet is good it does have some good choices. The beds are really comfortable, towels are nice and soft, also have towel warming rack. It's really close to almost everything in Florence, withing walking distance from the river and most attractions.
