Os Car Rental S.r.l.
| Via Fontanarossa, Catania |
5 priser
2.80/10.00 |
|
+39 095 723 4350 |
|
Os Car Rental S.r.l. på kartet
Vurdering
Susana Machado (23.10.2017 15:57)
The model we wanted was supposed to be ready 1 hour after our arrival, so we have decided to wait. 1 hour later we have been told we had to wait another 30 min, so we did. After that time the car was still not ready, and because we were in a hurry they told us we could take the car without washing or wait for another 30 min! They had other cars available but we have never been offered un upgrade to solve our problem. We found the customer service very bad.
The model we wanted was supposed to be ready 1 hour after our arrival, so we have decided to wait. 1 hour later we have been told we had to wait another 30 min, so we did. After that time the car was still not ready, and because we were in a hurry they told us we could take the car without washing or wait for another 30 min! They had other cars available but we have never been offered un upgrade to solve our problem. We found the customer service very bad.
Antonio Del Paggio (06.10.2017 15:19)
Per me è una truffa 4 gg di noleggio 675€ .
All’inizio mi dicevano che 300€ sarebbero state risarcite ed oggi mi hanno detto che il complessivo è di 675€ e i 300€ erano in più per la cauzione. Per un totale di 975€ se ci fossero stati danni. Esagerato con quei soldi compravo una macchina
Per me è una truffa 4 gg di noleggio 675€ .
All’inizio mi dicevano che 300€ sarebbero state risarcite ed oggi mi hanno detto che il complessivo è di 675€ e i 300€ erano in più per la cauzione. Per un totale di 975€ se ci fossero stati danni. Esagerato con quei soldi compravo una macchina
Iwo Kosmala (18.08.2017 18:05)
Stole my money. they will charge additional money from your card etc.
Stole my money. they will charge additional money from your card etc.
Jules Cooper (09.08.2017 15:49)
They are expensive, and have an open-ended policy that means they can keep your deposit (€300 for a Nissan Micra), regardless of how the damage was caused.
The customer service team is extremely rude.
They are expensive, and have an open-ended policy that means they can keep your deposit (€300 for a Nissan Micra), regardless of how the damage was caused.
The customer service team is extremely rude.
HalfPastMan (12.09.2015 11:44)
DONT US THE THIEVES! They stole my deposit for no reason and stopped answering phones calls and responding to emails. police are now investigating. The car was of very poor quality as well.
DONT US THE THIEVES! They stole my deposit for no reason and stopped answering phones calls and responding to emails. police are now investigating. The car was of very poor quality as well.
