Maldron Hotel Sandy Road Galway
| Sandy Road,, Headford Road, Galway City |
5 priser
8.80/10.00 |
|
+353 91 513 200 |
|
Maldron Hotel Sandy Road Galway på kartet
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Laura Rummel (20.09.2017 16:23)
This was our first trip to Ireland, we were so excited because we heard the people in Ireland were so friendly, not the case at the Maldron restaurant staff. We were blantently ignored numerous times by the waiters/waitress and received an eye roll when we asked for our ticket and small to go box. I'm not sure if it's because we were from the states but it was extremely disappointing. Thankfully the front desk lady was lovely and upgraded us to a suite. I would stay here again in a heartbeat but would eat elsewhere.
This was our first trip to Ireland, we were so excited because we heard the people in Ireland were so friendly, not the case at the Maldron restaurant staff. We were blantently ignored numerous times by the waiters/waitress and received an eye roll when we asked for our ticket and small to go box. I'm not sure if it's because we were from the states but it was extremely disappointing. Thankfully the front desk lady was lovely and upgraded us to a suite. I would stay here again in a heartbeat but would eat elsewhere.
Kathleen Gilhooly (04.09.2017 21:28)
I stayed at the Maldron hotel with my family on a family holiday. This hotel was located close to the train station and to the centre city of Galway. The front desk staff was extremely helpful and answered all my questions. Carol who was working at the front desk when I arrived and was a huge help in getting all of my plans for the day organized with my cab driver and how to get to the city. I ate dinner at the hotel both evenings for my stay and the selection was a nice variety and the all the food was delicious. The wait staff was helpful, friendly, and answered all questions. The only issue I had was a minor issue with the shower because I could not get the shower temperature comfortable. I was either too hot or too cold water however I was the only room in the party that had this issue.
I stayed at the Maldron hotel with my family on a family holiday. This hotel was located close to the train station and to the centre city of Galway. The front desk staff was extremely helpful and answered all my questions. Carol who was working at the front desk when I arrived and was a huge help in getting all of my plans for the day organized with my cab driver and how to get to the city. I ate dinner at the hotel both evenings for my stay and the selection was a nice variety and the all the food was delicious. The wait staff was helpful, friendly, and answered all questions. The only issue I had was a minor issue with the shower because I could not get the shower temperature comfortable. I was either too hot or too cold water however I was the only room in the party that had this issue.
Bernadette Mcginley (04.08.2017 21:01)
Rooms were comfortable and very clean.
The provision of complimentary tea/ coffee making facilities; ironing board; and safe shows consideration for the customer and was much appreciated.
I loved the fact gratis parking in a secure area was also available as parking spaces are at a premium in Galway city.
The staff were very personable and pleasant without being familiar which is a sign of excellent training.
We ordered room service and had breakfast in the bistro which was of a high standard. Presentation of food is well done and including allergen information regarding the ingredients is again putting the customer first.
Thank you for an all too short but happy experience at your hotel.
Rooms were comfortable and very clean.
The provision of complimentary tea/ coffee making facilities; ironing board; and safe shows consideration for the customer and was much appreciated.
I loved the fact gratis parking in a secure area was also available as parking spaces are at a premium in Galway city.
The staff were very personable and pleasant without being familiar which is a sign of excellent training.
We ordered room service and had breakfast in the bistro which was of a high standard. Presentation of food is well done and including allergen information regarding the ingredients is again putting the customer first.
Thank you for an all too short but happy experience at your hotel.
Aimee Scanlon (05.07.2017 01:53)
The room was lovely, the bed incredibly comfortable and we had a wonderful couple of nights sleep. We took full advantage of there being a fridge in the room, which is definitely something you don't see that often anymore, but was greatly appreciated. The reception staff were exceptionally lovely here, going out of their way to help me set up wifi etc. And I LOVED the button in reception to call a taxi- it was very useful! The vending machines, although we didn't use them on this occasion, were stocked very well with a good variety of things inside, including dental care and shaving equipment!
Literally my only two complaints were:
1) One of our towels had some small spots of dried blood on it from a previous use. In fairness, I said this to the man who came to offer room cleaning on the first morning and he promptly replaced it and was very apologetic. We did check the bedsheets etc after seeing this but thankfully they were spotless!
2) the tap in our room was leaking very badly out across the counter top We had to use toilet paper to stop it falling onto the floor or reaching our belongings. I mentioned this to the same man, who then offered to get maintenance for us, but I think we all got distracted by the bloody towel so maybe he forgot, but we didn't hear from anyone again in relation to this. It wasn't a huge issue so I didn't mention it again until we were checking out.
Overall these were relatively minor things and it wouldn't affect my returning to this hotel, which I would intend to in the future. I would certainly recommend it to others- although, if I'm honest, I'll probably be checking the towels & linens straight away, just in case!
The room was lovely, the bed incredibly comfortable and we had a wonderful couple of nights sleep. We took full advantage of there being a fridge in the room, which is definitely something you don't see that often anymore, but was greatly appreciated. The reception staff were exceptionally lovely here, going out of their way to help me set up wifi etc. And I LOVED the button in reception to call a taxi- it was very useful! The vending machines, although we didn't use them on this occasion, were stocked very well with a good variety of things inside, including dental care and shaving equipment!
Literally my only two complaints were:
1) One of our towels had some small spots of dried blood on it from a previous use. In fairness, I said this to the man who came to offer room cleaning on the first morning and he promptly replaced it and was very apologetic. We did check the bedsheets etc after seeing this but thankfully they were spotless!
2) the tap in our room was leaking very badly out across the counter top We had to use toilet paper to stop it falling onto the floor or reaching our belongings. I mentioned this to the same man, who then offered to get maintenance for us, but I think we all got distracted by the bloody towel so maybe he forgot, but we didn't hear from anyone again in relation to this. It wasn't a huge issue so I didn't mention it again until we were checking out.
Overall these were relatively minor things and it wouldn't affect my returning to this hotel, which I would intend to in the future. I would certainly recommend it to others- although, if I'm honest, I'll probably be checking the towels & linens straight away, just in case!
Carol Moore (11.06.2017 20:19)
Great staff at the bar. Ordered our drinks. All happy and smiles. Going to try the food. Special 2 and 3 course menu at 4:45pm Waiting on dinner and dessert came out 1st. Dinners are lovely 😊next is the dessert 🍨Apple crumble with very nice ice cream. Had to get mind heated up. Gorgeous only a very small bit of ice Cream. Could have done with proper scoop. But the food it very nice 👍
Great staff at the bar. Ordered our drinks. All happy and smiles. Going to try the food. Special 2 and 3 course menu at 4:45pm Waiting on dinner and dessert came out 1st. Dinners are lovely 😊next is the dessert 🍨Apple crumble with very nice ice cream. Had to get mind heated up. Gorgeous only a very small bit of ice Cream. Could have done with proper scoop. But the food it very nice 👍
