Hayfield Manor Hotel
| Perrott Avenue, Cork |
5 priser
8.80/10.00 |
|
+353 21 484 5900 |
|
Hayfield Manor Hotel på kartet
Vurdering
Jess Keane (05.11.2017 07:58)
We spent an afternoon in Hayfield Manor to celebrate my sister's graduation. Unfortunately from start to finish my family and I don't feel we received 5 star treatment.
It started with the booking. The booking for the table was made many weeks prior. A couple of days before the event my mother, who made the booking, recieved an email confirming a cancellation. This cancellation was not made by us and the staff at Hayfield Manor could not explain why this had happened. Not much of an apology was made for the system error that caused alot of worry! The booking was remade.
On arrival to the manor, we were not greeted and made our own way to our table. The starters were ordered, many guests at the table ordered soup. Butter was provided, but no bread. When we alerted staff, they apologised but did not then bring any bread down. The starters and desserts were faultless otherwise however the main courses were very much average. Roast beef was on the menu and on ordering this option staff did not ask how we would like it done so we assumed it would be slices of cooked beef. A rare steak was brought down. Some of the guests were quite upset with this and had to ask that the meat be returned to be cooked further. My mother, who asked for the meat well done was given back the meat cooked medium and did not feel comfortable enough to ask again so could not eat it. I understand that some feel meat should be cooked a certain way however guests should be given the option. The other main courses were nothing special, chicken was bland and salmon was not the freshest.
We were then served just one round of the teas and coffees, which were lukewarm at best.
It is not a cheap place and we went here for a celebration but do not feel the price reflected the service.
Many of the wait staff were fantastic and attentive but other aspects let them down.
The manor and grounds are stunning however, I would think twice before booking a meal here if you are looking for 5 star quality
We spent an afternoon in Hayfield Manor to celebrate my sister's graduation. Unfortunately from start to finish my family and I don't feel we received 5 star treatment.
It started with the booking. The booking for the table was made many weeks prior. A couple of days before the event my mother, who made the booking, recieved an email confirming a cancellation. This cancellation was not made by us and the staff at Hayfield Manor could not explain why this had happened. Not much of an apology was made for the system error that caused alot of worry! The booking was remade.
On arrival to the manor, we were not greeted and made our own way to our table. The starters were ordered, many guests at the table ordered soup. Butter was provided, but no bread. When we alerted staff, they apologised but did not then bring any bread down. The starters and desserts were faultless otherwise however the main courses were very much average. Roast beef was on the menu and on ordering this option staff did not ask how we would like it done so we assumed it would be slices of cooked beef. A rare steak was brought down. Some of the guests were quite upset with this and had to ask that the meat be returned to be cooked further. My mother, who asked for the meat well done was given back the meat cooked medium and did not feel comfortable enough to ask again so could not eat it. I understand that some feel meat should be cooked a certain way however guests should be given the option. The other main courses were nothing special, chicken was bland and salmon was not the freshest.
We were then served just one round of the teas and coffees, which were lukewarm at best.
It is not a cheap place and we went here for a celebration but do not feel the price reflected the service.
Many of the wait staff were fantastic and attentive but other aspects let them down.
The manor and grounds are stunning however, I would think twice before booking a meal here if you are looking for 5 star quality
avril carmody (27.10.2017 15:07)
Had my sons graduation lunch.the little extras were fantastic personalised menu congratulations from hayfield manor platewritten in chocolate with same and lunch beautiful
Had my sons graduation lunch.the little extras were fantastic personalised menu congratulations from hayfield manor platewritten in chocolate with same and lunch beautiful
Alisa Gerald (12.09.2017 10:04)
Luxury at its finest. Didn't want to leave. Only thing it needed was more charging outlets in the room.😊 Then again, maybe there was a reason for that. We felt like the king and queen coming down the front stairs to the lobby. Highly recommend.
Luxury at its finest. Didn't want to leave. Only thing it needed was more charging outlets in the room.😊 Then again, maybe there was a reason for that. We felt like the king and queen coming down the front stairs to the lobby. Highly recommend.
Tim O Leary (09.09.2017 06:30)
A fantastic hotel. You get what you pay for. Gardens are wonderful too. Top notch food and service. Highly Recommend.
A fantastic hotel. You get what you pay for. Gardens are wonderful too. Top notch food and service. Highly Recommend.
Michael Terry (18.07.2017 22:36)
Was an absolutely beautiful place. Service was true to what a 5* location should be. Ate dinner at the in hotel restaurant and was spectacular. Room service was very prompt and had a very large breakfast selection the following morning. I would most certainly choose to stay here again in the future.
Was an absolutely beautiful place. Service was true to what a 5* location should be. Ate dinner at the in hotel restaurant and was spectacular. Room service was very prompt and had a very large breakfast selection the following morning. I would most certainly choose to stay here again in the future.
